Hotel in zona Túmulo Pedro de Sousa Holstein, Lisbona

We booked a week at the Lisbon Serviced Apartments - Bairro Alto based on positive reviews from previous visitors. The (eight room) four story apartments are located in the old hilly section of the city where steep and narrow sidewalks are the norm and are slippery during rain. The main entrance is via a short alleyway. Access to the outer main door entrance and individual apartments are very 21st century in that there is no reception. The outside door has a cypher lock and guests use a reservation number to get in. Once inside the 'lobby' space there is a kiosk/screen to check in and get an assigned room and cypher code for your room. The kiosk has language selections to help with directions. There also a one-way phone to speak with a person/assistance. The machine scans documents, i.e., passports or European ID cards. It took me ten minutes and the final phase was to take a photo of the QR square displayed to keep track of your room number and access code. There are four floors with two apartments on each floor. There is an elevator and stairs. The rooms are spacious and well outfitted with a mini kitchen, including dishes, cooking ware, dishwasher, clothes washer and refrigerator. The clothes washer is great, we used it and dried clothes on a clothes hangar that was stashed in the closet. There is a comfortable queen size bed with a large flat screen hanging on the opposite wall. A closet has a self-use strong box with directions (in English) to set-up a personalized multi-digit code during your stay. The bathroom is roomy with a shower stall instead of a bath. Plenty of windows, including in the bathroom. The cross street is named Rua Do Poco Dos Negros and is a main line for the local trams that pass through the neighborhood, with a tram stop maybe 100 feet from the apartments. Taxis pass through here as well. Small restaurants are plentiful within a 15-minute parameter. The popular Plaza del Comercio is about a twenty-minute walk or a Three Euro Tram ride away. Aside from steep streets, the area is safe, even a night. The apartments are a clean, good bargain for staying in Lisbon.

Per il mio soggiorno a Lisbona ho scelto questo Hotel e mi sono trovata bene. Si trova in Avenida da Liberdade, grande e bella via centrale e vicina al centro storico della città, a pochi passi c'è anche la fermata della metro ”Avenida”. Camera accogliente, arredata con gusto e con la giusta temperatura (regolabile), ottima connessione wi fi, comodità del letto per una buona qualità del sonno. personale gentile, simpatia, pulizie giornaliere - con anche cambio giornaliero degli asciugamani - e possibilità di richiedere il transfer da/per l'aeroporto. Rapporto qualità/prezzo buono.

Interior of this hotel was amazing including outside pool area! Staffs were helpful and the hotel was located close to the metro. Only things were that the mattress and pillows was too soft for me so i did woke up with back and neck pain. I wish they provided free water bottles in the fridge but otherwise, everything was incredible!

Ottimo hotel nel centro di Lisbona. Il personale è gentile e disponibile, la camer spaziosa e molto pulita e con un bel balconcino. All'arrivo abbiamo trovato come benvenuto una confezione di pasteis!! Vicino all'hotel si trova il capolinea del 28 per il giro dell'Alfama e del 15 per andare a Belem e la via Augusta con negozi e molti ristoranti!! Da consigliare e ritornare!!

Non sarei rimasto lì. Prenotato un soggiorno per 4 giorni alla settimana di compleanno. Sono stato a Ibis Hotel a Lisbona prima, ma non a Alfragide. Per la mia delusione, i letti erano così piccoli che dovevi stare attenti a non cadere di notte, il bagno sembra essere fatto di plastica e, infine, ma non meno, c'era un riparatore alberghiero in corso, il che significa carichi di rumore al mattino, polvere, Il nostro odore è forte e la nostra vista finestra è vicina a un libro bianco. Quando mi rivolgo all'ultima ricezione mi è stato detto che era “per la nostra privacy”. Uno dei giorni che ho cercato di aprire la finestra per avere aria fresca, a causa del forte odore all’interno della stanza, e non c’era ventilazione, perché c’era un foglio che chiudeva tutta la finestra. Non dimentichi che il personale di pulizia tocca gli ospiti all'interno della stanza, quindi state attenti.Fortunatamente il bagaglio con i valori è stato chiuso. Non mi interessa condividere i miei dolci con nessuno, ma mi sento un po' di atteggiamento a trovare una scatola di cioccolato a metà aperta, e poi solo il carta di dolci sulla parte superiore della tavola polverosa. Se prendete, non un problema, ma almeno prendete il carta con voi. La colazione era buona, quindi non credo sia il posto migliore per passare la settimana di compleanno e non il posto migliore per restare.

Please beware of Hotel DAH in Lisbon...the treatment and experience we endured at this hotel were so deplorable, unaccomodating, and unacceptable. We booked this hotel through ******* for 4 nights in Lisbon. Due to the size of our party, 2 adults and 3 children, this was the only option for our family to be in 1 room at the time. After arriving late to check in due to travel, the hotel was very unflattering as the pictures from Expedia's site as well as the hotel's website depicted a completely different image, a complete misrepresentation. In addition, travel sites indicate laundry facilities in which they did not have, only a pricey service that they contract out. As having never been to Lisbon and not knowing the neighborhoods, we were taken back by all of the graffiti on the adjacent abandoned building. The layout of the hotel is very small and bizarre, with an elevator that could not even fit our family and luggage. We booked the quadruple room in order to accommodate our family; however the hotel management informed us that we only made a reservation for 4, even after showing them proof. The hotel stated that anyone older than 12 is considered an adult, and we are only allowed 4 adults. Our children are 17, 14, 14. We were willing to pay the extra bed charge fee, even though we felt that this should have been handled between ******* and the hotel; however after the way we were treated we stated that we were not going to pay the extra bed fee. The General Manager later informed us after we had checked out, that the night attendant, who checked us in, will have to personally pay for the extra person as he did not request the $ from us at time of check-in. I find this very disturbing and disheartening that management would do this as he was the most pleasant person at the property. From being questioned the first night from staff as to why we were checking out the property, being treated like second class citizens from the night attendant (Sandra?), having our room key deactivated and not telling the truth as to why it was deactivated (was told that these things happen, but Nena (General Manager) admitted it was because we hadn't paid the nominal fee for the extra bed/person), and the overall feeling of being constantly watched, not welcomed, and unsafe, we decided to check out early. Nena, the GM, stated that irregardless of our awful experience, this was a non-refundable booking and will not credit us for the 2 nights we did not stay at Hotel DAH. Even ******* felt for our discomfort and assisted us in other ways that we are extremely grateful for. This experience took up quality family vacation time that we can not get back. Please think twice about staying at this property as this was the worst experience we have encountered in all of our years of travel. There were a multitude of other unpleasant experiences; however would take too much time to elaborate further. These disappointing experiences didn't seem to matter to the manager as it

Pur non essendo nel centro storico, lo stesso è raggiungibile facilmente con il metrò la cui stazione è a pochi passi. Le camere sono spaziose, pulite, altrettanto dicasi del bagno che, finalmente, ha una docce spaziosa. Avevamo compreso la prima colazione, a buffet, questa nella normalità. Nonostante i 18 piano dell'hotel non c'era confusione e l'attesa degli ascensori non era lunga. Personale cortese. Due pecche, forse: il frigorifero in camera era sottochiave e il televisore, nonostante i 103 canali, non ne aveva nessuno in Italiano.

Hotel moderno, molto pulito e confortevole. Ci sono una vasta selezione di cibo per colazione, che è buono. Ideale per visitare le attrazioni di Lisbona, a causa della sua vicinanza alla metropolitana. I ricevitori sono stati tutti molto utili, in particolare Alexander e Caroline, che sono grandi ambasciatori per l'hotel.

This is a rather elegant Pousada which is managed by the Pestana Hotel chain. Checking in at Reception was painless and swift. The staff generally were pleasant and friendly. Our bedroom was on the ground floor overlooking the car park. We needed to keep the windows closed for security and the curtains closed for privacy. The bedroom was pleasantly furnished and in good condition. The bed was king size and very comfy. There was plenty of hanging space for clothing The size of the room left very little space to conveniently store suitcases. The room was equipped with a refrigerator but no mini bar. There was also a television which as far as I could tell only had Portuguese programs. I could not find any English language programs. This did not really a problem because I was staying at this hotel for a limited time and did not want to watch TV. The bathroom was en suite with both a bath and a shower. The bath was useless because it did not have a bath plug and the hotel staff were unable to find a bath plug for me. There was plenty of tepid warm water for washing. However you need to have patience to have hot water. Hot water took a lifetime before it reached our room Our bedroom must have been some distance from the boiler because other guests did not suffer the same problem. A lot of water was wasted while waiting for the hot water. This was not a good way to “Save the Planet” as instructed by a sign / notice on display in the bathroom from the hotel management. The plug in the wash hand basin did not work properly. As you will realise having a wash in this hotel was a bit of an ordeal. Buffet breakfast had lots to chose from with a choice hot and cold dishes. The Lounge bar is comfortable and pleasantly furnished. Apart from the lack of bath plugs, the hotel is in good condition and decorative order.

L'hotel è molto vicino all'aeroporto. Tuttavia, non offrono una navetta. Ho preso Uber lì e tornato all'aeroporto che mi ha costato circa 5-7 euro. La stanza non è molto grande ma confortevole. La pulizia può essere migliorata un po'. La selezione del colazione è principalmente dolce panini. Non ci sono molte opzioni di sapore. Il personale è amichevole ma non parla molto. In generale, resterei qui di nuovo per un rilascio di notte solo per il prezzo.