Hotel in zona Salão do Reino das Testemunhas de Jeová, Lisbona

I am deeply dissatisfied with the online booking service offered by Zenhotels. I made a reservation for what I thought would be a private room with 2 pets allowed and made a payment of 97 euros, which according to the booking confirmation received, was the total amount for the reservation. I was supposed to only pay 6 euros for the tourist tax and 10 euros per pet for the entire stay. Upon arrival at the hotel (WOT Lisbon Nomad), I was informed that the reservation I had made did not correspond to a private room and that in order to get one, I would have to pay an additional 234.51 euros on top of the already paid 97 euros (this would be for the upgrade to a private room + 10 euros per day per pet). Obviously, this news at the time of check-in and with such a price difference (more than three times the original value) makes it almost impossible for the customer to seek an alternative. Furthermore, I tried to explain to the hotel that the website was not very clear about private or shared rooms, as the room description did not indicate that it was shared. Additionally, it did not mention that the payment for the pets was per day rather than for the entire stay. The person responded that if the website did not have complete information, it was not the hotel's problem. I countered that if they were selling their services through third parties, they are just as responsible as the website promoting them to ensure that the information is accurate; otherwise, they are complicit in a scheme to deceive customers. Finally, I decided not to proceed with the proposal because I found it disrespectful, an excessive charge compared to the original offer, and unprofessional. Therefore, I feel that I was cheated out of the 97 euros that I paid and that I could not use the offered service.

Amorevole Wot Patio! Grande posizione vicino ai metri che collegano ferrovia e autobus. Vicino al marquis da Pombal e alla Avenida da Libertà. Quindi se sei un passeggiatore puoi camminare da qui o catturare il metro. Grandi ristoranti locali pieno di portoghese una strada oltre l'Avenida. Salva, pulita e amichevole. Include un caffè e un caffè caricato di carbocarburo e ha un bel colazione all'aperto. E poi, quando ero li', il football Europa era in una sala da pranzo e in una zona TV, così era un'atmosfera divertente. Mi sono accolto e i giovani hanno sempre avuto il tempo di chattare con un viaggiatore di matura età! Chiedere un basso basso per un miglior comfort e privacy e comodità.

L'hotel è nuovissimo e c'è una stazione della metropolitana a cinque minuti a piedi. Tuttavia la sala espositiva che avevo prenotato non aveva l'aria condizionata ma solo il riscaldamento e sono stata costretta a passare ad una camera con vista sulla città senza alcun compenso.

It’s been a long time since I was last in a youth hostel, and as a now 45 year old man there is probably a reason for this. Arriving late on the Tuesday night with fond memories of dorm parties and tequila slammers, I was greeted by what I initially thought was captain Jack Sparrow, but who actually transpired to be a very friendly chap who helped us to navigate the intricacies of the main entrance. Door buzzed, suitcases lifted up the stairs and ugh who let mum and dad in looks absorbed, we were handed our keys by a lovely member of the team alongside vouchers for two free shots. Enthusiastically we were informed that the bar was open until 1am that night, although we had missed the pub crawl for the evening. I’m flattered I guess, however we decided to give the shots a miss in favour of a nice sleep. Yup, Father Time catches up with us all… We had a private double with a shared bathroom, and although very small it was comfortable enough. The pillow has perhaps seen better days, but the A/C was a life saver! Spending the days walking around town and doing some gentle exploring, the nights were largely spent for myself at least in the bar area downstairs. It’s a small but perfectly functional area, and in all honesty wasn’t the screaming mess of teenagers away from home for the first time that I had been expecting. At 3 euros a pint I was certainly very happy to sit and read whilst various cool young things did their thing in the background. Declining participation in the pub crawl for a second time, I was tempted with the tapas tasting but plans for the night changed due to friends arriving a day early and diner reservations being made. From a comfort point of view, our bathroom was shared between three double rooms I believe on the third floor, and this was never an issue. I attribute this to the fact that we were likely on very different schedules with us going out for the day and back for the night, as opposed to the perhaps more night based activities of our fellow residents. Bedroom like I said small, but hey, who cares, we weren’t here to sit in a room all day. The breakfast was absolutely fine, and for 5 euros a day you really cannot complain. All in all very happy with my stay, though peeking into an open dorm room one day my god I wouldn’t have survived the week unless you could take 25 years off me! Good job though overall Sant Jordi, and I’d certainly consider staying again - safe, friendly and somewhere I’m sure 20 year old me would have had a blast!

Sono stato con la mia ragazza in questo hotel per 3 notti. Hotel scelto in quanto Hilton, il che di norma garantisce standard di servizio e qualità ritrovabili in tutte le strutture della catena. L’esperienza è stata fantastica, anche meglio del previsto… probabilmente il miglior Hilton in cui sono stato!! In particolare: Camera: camera corner bellissima, spaziosa. Letto grande e molto comodo, Bagno davvero bello e funzionale, doccia comodissima. Pulizia ottima e arredamento ricercato e piacevole. Reception: personale gentilissimo, disponibile e competente. In particolare vorrei ringraziare Rachele, che durante i suoi turni si è presa cura di noi con grandissima professionalità e gentilezza: con Rachele ci siamo sentiti davvero a casa. Food&Beverage: non abbiamo mai pranzato o cenato al ristorante ma abbiamo richiesto il servizio in camera la prima sera e fatto un paio di aperitivi: vorrei fare i complimenti a mr. Peralta e a tutto il suo team per il servizio gentile e di livello che ci è stato dato. Posizione dell’hotel: ottima, un po’ fuori dal centro città ma con taxi o uber in pochissimi minuti si raggiunge qualsiasi posto di interesse. Mentre si è proprio a due passi dalle più importanti discoteche di Lisbona. Unici nei, che vorrei lasciare più come consigli che come critiche: - in camera, pur avendo due porte finestre non è possibile aprirle, ad eccezione di una delle due che è apribile solo pochi cm: capisco la questione sicurezza, ma almeno una buona apertura basculante di entrambe si potrebbe garantire. - Probabilmente non l’avremmo usata per questioni di tempo, ma in hotel così bello è un peccato che non ci sia una spa (mi sembra anche strano che non ci sia).. anche piccola sarebbe stata sufficiente, al -1 al posto di una sala riunioni o della palestra potrebbe essere un vero miglioramento alla struttura che nel complesso è già ottima. Nel complesso esperienza fantastica. Se mai ritornassi a Lisbona non avrei dubbi su quale hotel prenotare!

Hotel no centro do Montijo com todas as comodidades à volta,parking no exterior e interior,os quartos são grandes as camas confortáveis e o atendimento óptimo.Durante toda a estadia cafe e chá á descrição,recomendo a 100%

Abbiamo apprezzato la nostra vacanza, sì, mi piacerebbe tornarci, era così buono, colazione molto buona con molta varietà di cibo, bella vista, personale molto cordiale e molti negozi e ristoranti nelle vicinanze. La spiaggia è a meno di un minuto dall'hotel.

Nuovo hotel pulito e moderno. Purtroppo, l'offerta della cucina dell'hotel era molto diluita, a causa della crisi della Corona, ma anche i restanti cibi non mi sembravano prezzi preziosi. Qualitativo si può trovare facilmente fuori dall'hotel in relazione al prezzo, Altrimenti l'hotel è molto pulito, molto moderno. Senza restrizioni, consiglierei questo hotel proprio in estate. La piscina a casa e anche il grande bar moderno invitano a rimanere, che purtroppo non mi era stato permesso.

Lovely hotel with amazing pool views and quietness. The staff is really nice and I came during low season so very quiet and peaceful. I oved walking to the huge beaches for long walks and have delicious fish by the seaside. Room service is very goos, shower is strong (can get very hot) and facilities are new. The only negatives: the breakfast is every day the SAME thing (except for cakes) which gets boring after a week. Same displays and not many exciting new choices. Pancakes are cold and small, i love mine warm and fluffy. There are no real restaurants in the hotel. Apart from that, all good.

We stayed for 3 nights in this hotel. It is well located in Sintra and presents very nicely (modern lobby decor, good views, large rooms), however we found the service at this hotel inadequate in the following respects: 1. Parking. We came to Sintra in a hire car. I chose this hotel because the booking.com website said that private parking was possible on site at a cost that we were willing to pay. I emailed the hotel before our arrival to arrange for parking but they never replied to my email. When we arrived there was no parking anywhere near the hotel so we parked a long distance away. When we reached the hotel I asked about on site parking and was told that none was available due to a private event being held at the hotel which was scheduled to finish by 8pm that evening. The woman at reception was very haughty and unhelpful, when I asked whether we could get a parking spot after 8pm she just dismissed my request. We ended up leaving our hire car parked a fair way away which was OK for us as we are used to hiking long distances uphill but if you have any mobility issues or are with young children this situation would be a nightmare. 2. On our third day our bath towels were not changed until I specifically asked at reception at about 5pm. Apparently they had had a problem in the laundry. When bath towels were finally delivered they were damp. 3. The toilet in our room took an unusually long time to refill after flushing. 4. The holders for the bath wash, shampoo and conditioner in the shower were very flimsy, one of them fell off as soon as I applied for some soap. If I were to revisit Sintra I would look for somewhere else to stay.