Hotel in zona Luar Mágico, Lisbona

Please beware of Hotel DAH in Lisbon...the treatment and experience we endured at this hotel were so deplorable, unaccomodating, and unacceptable. We booked this hotel through ******* for 4 nights in Lisbon. Due to the size of our party, 2 adults and 3 children, this was the only option for our family to be in 1 room at the time. After arriving late to check in due to travel, the hotel was very unflattering as the pictures from Expedia's site as well as the hotel's website depicted a completely different image, a complete misrepresentation. In addition, travel sites indicate laundry facilities in which they did not have, only a pricey service that they contract out. As having never been to Lisbon and not knowing the neighborhoods, we were taken back by all of the graffiti on the adjacent abandoned building. The layout of the hotel is very small and bizarre, with an elevator that could not even fit our family and luggage. We booked the quadruple room in order to accommodate our family; however the hotel management informed us that we only made a reservation for 4, even after showing them proof. The hotel stated that anyone older than 12 is considered an adult, and we are only allowed 4 adults. Our children are 17, 14, 14. We were willing to pay the extra bed charge fee, even though we felt that this should have been handled between ******* and the hotel; however after the way we were treated we stated that we were not going to pay the extra bed fee. The General Manager later informed us after we had checked out, that the night attendant, who checked us in, will have to personally pay for the extra person as he did not request the $ from us at time of check-in. I find this very disturbing and disheartening that management would do this as he was the most pleasant person at the property. From being questioned the first night from staff as to why we were checking out the property, being treated like second class citizens from the night attendant (Sandra?), having our room key deactivated and not telling the truth as to why it was deactivated (was told that these things happen, but Nena (General Manager) admitted it was because we hadn't paid the nominal fee for the extra bed/person), and the overall feeling of being constantly watched, not welcomed, and unsafe, we decided to check out early. Nena, the GM, stated that irregardless of our awful experience, this was a non-refundable booking and will not credit us for the 2 nights we did not stay at Hotel DAH. Even ******* felt for our discomfort and assisted us in other ways that we are extremely grateful for. This experience took up quality family vacation time that we can not get back. Please think twice about staying at this property as this was the worst experience we have encountered in all of our years of travel. There were a multitude of other unpleasant experiences; however would take too much time to elaborate further. These disappointing experiences didn't seem to matter to the manager as it

Hotel moderno, molto pulito e confortevole. Ci sono una vasta selezione di cibo per colazione, che è buono. Ideale per visitare le attrazioni di Lisbona, a causa della sua vicinanza alla metropolitana. I ricevitori sono stati tutti molto utili, in particolare Alexander e Caroline, che sono grandi ambasciatori per l'hotel.

Interior of this hotel was amazing including outside pool area! Staffs were helpful and the hotel was located close to the metro. Only things were that the mattress and pillows was too soft for me so i did woke up with back and neck pain. I wish they provided free water bottles in the fridge but otherwise, everything was incredible!

Non sono riuscito a prenotare all'Hotel Mundial per il primo giorno del mio soggiorno a Lisbona, quindi ho prenotato questo hotel. Ho volato da Venezia con Air Portugal, ma poiché sono arrivato a Lisbona di notte, ho prenotato un hotel vicino all'aeroporto. Ho avuto molti problemi con gli hotel a Venezia che avevo prenotato su altri siti, quindi sono stato sollevato dal fatto che le camere di questo hotel fossero spaziose e non avessi problemi con i servizi. C'è un centro commerciale proprio accanto all'hotel, comodo per fare shopping, e c'è anche un terminal degli autobus e una stazione ferroviaria, quindi non avrai problemi ad arrivare in città. Tuttavia, se il tuo scopo principale è visitare la città, non c'è dubbio che l'Hotel Mundial, dove hai soggiornato il giorno successivo, è molto più conveniente.

Per il mio soggiorno a Lisbona ho scelto questo Hotel e mi sono trovata bene. Si trova in Avenida da Liberdade, grande e bella via centrale e vicina al centro storico della città, a pochi passi c'è anche la fermata della metro ”Avenida”. Camera accogliente, arredata con gusto e con la giusta temperatura (regolabile), ottima connessione wi fi, comodità del letto per una buona qualità del sonno. personale gentile, simpatia, pulizie giornaliere - con anche cambio giornaliero degli asciugamani - e possibilità di richiedere il transfer da/per l'aeroporto. Rapporto qualità/prezzo buono.

Ottimo hotel nel centro di Lisbona. Il personale è gentile e disponibile, la camer spaziosa e molto pulita e con un bel balconcino. All'arrivo abbiamo trovato come benvenuto una confezione di pasteis!! Vicino all'hotel si trova il capolinea del 28 per il giro dell'Alfama e del 15 per andare a Belem e la via Augusta con negozi e molti ristoranti!! Da consigliare e ritornare!!

We booked a week at the Lisbon Serviced Apartments - Bairro Alto based on positive reviews from previous visitors. The (eight room) four story apartments are located in the old hilly section of the city where steep and narrow sidewalks are the norm and are slippery during rain. The main entrance is via a short alleyway. Access to the outer main door entrance and individual apartments are very 21st century in that there is no reception. The outside door has a cypher lock and guests use a reservation number to get in. Once inside the 'lobby' space there is a kiosk/screen to check in and get an assigned room and cypher code for your room. The kiosk has language selections to help with directions. There also a one-way phone to speak with a person/assistance. The machine scans documents, i.e., passports or European ID cards. It took me ten minutes and the final phase was to take a photo of the QR square displayed to keep track of your room number and access code. There are four floors with two apartments on each floor. There is an elevator and stairs. The rooms are spacious and well outfitted with a mini kitchen, including dishes, cooking ware, dishwasher, clothes washer and refrigerator. The clothes washer is great, we used it and dried clothes on a clothes hangar that was stashed in the closet. There is a comfortable queen size bed with a large flat screen hanging on the opposite wall. A closet has a self-use strong box with directions (in English) to set-up a personalized multi-digit code during your stay. The bathroom is roomy with a shower stall instead of a bath. Plenty of windows, including in the bathroom. The cross street is named Rua Do Poco Dos Negros and is a main line for the local trams that pass through the neighborhood, with a tram stop maybe 100 feet from the apartments. Taxis pass through here as well. Small restaurants are plentiful within a 15-minute parameter. The popular Plaza del Comercio is about a twenty-minute walk or a Three Euro Tram ride away. Aside from steep streets, the area is safe, even a night. The apartments are a clean, good bargain for staying in Lisbon.

Le strutture di catena dell'hotel sono diverse da ogni hotel, l'ambiente sanitario è buono, l'ambiente è buono

Hotel no centro do Montijo com todas as comodidades à volta,parking no exterior e interior,os quartos são grandes as camas confortáveis e o atendimento óptimo.Durante toda a estadia cafe e chá á descrição,recomendo a 100%

Nuovo hotel pulito e moderno. Purtroppo, l'offerta della cucina dell'hotel era molto diluita, a causa della crisi della Corona, ma anche i restanti cibi non mi sembravano prezzi preziosi. Qualitativo si può trovare facilmente fuori dall'hotel in relazione al prezzo, Altrimenti l'hotel è molto pulito, molto moderno. Senza restrizioni, consiglierei questo hotel proprio in estate. La piscina a casa e anche il grande bar moderno invitano a rimanere, che purtroppo non mi era stato permesso.