Utente ospite
14 luglio 2022
We felt like we were deceived by the hotel description and pictures, paying 180 euros per night for a 1-star budget hotel.
I booked a double room however the hotel provided us with two single beds. When I requested to combine the two beds and make into it a big bed, they were not able to do it. So I had to make my own bed by rearranging the bedding, which was ridiculous.
The room was extremely small with very basic amenities. No kettle or any tea/ coffee. The first two bottles of water in the room were free but you have to pay if you need more. The toilet was so small that it cannot even let two people stand together. Of course, toilet amenities were also cheap and basic. I would expect a better room with better amenities for a hotel room that costs 180 euros per night. The standard of this hotel is like a 1-star budget hotel.
Also, they gave us a room with no view at all. There was a small window facing the wall of another ugly building that is just 1.5 meters away. No sunlight could come into the room. We felt like living in jail for many days. They should have warned customers about this. This type of room should be of a big discount, instead of selling at a normal price.
Their air conditioner is set to turn off automatically after 15-30 minutes, while I was in Lisbon, the temperature was like 37 degrees C. I don't think it is acceptable for a hotel without aircon.
I am so relieved I can now finally escape from them. At their price range, you will have a much better option near Rossio Square, do not stay in this hotel if you want your trip to be happy.
Traduci