Utente anonimo
12 febbraio 2023
I really tried to like this hotel but unfortunately there were too many issues. And these issues weren’t only restricted to ourselves, we heard different guests complaining also.
My friend and I stayed for a two day break.
Positives: decent sized comfortable room
Professional friendly front desk staff
Small but suitable gym
Hotel is adjacent to the pond
Negatives: cleanliness!!! So much dust and stains, there was even a used contact lense and hair on the night stand.
Food: definitely the worst part of the experience. There was something wrong every time we dined there! Hair in the food at breakfast. Plastic in the food at lunch. Cold/ bad tasting food.
We tried to make a formal complaint at check out but there was someone there complaining about the spa being cold and so we simply gave up. Safe to say, we won’t be going again.
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