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1 notte
Recensioni degli ospiti
4.8/5
Eccellente
1878 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.8
Strutture e servizi4.7
Servizio4.8
Pulizia4.8
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Tutte le recensioni(1878)
Recensioni positive(1849)
Recensioni con foto/video(340)
Ottima colazione(271)
Reception gentilissima(67)
Piscina meravigliosa(30)
Di lusso(23)
Posizione centrale(23)
Bagno ampio(18)
Recensioni negative(29)
Jacobus Carolus
Deluxe Exceptional Double Bed Room
Soggiorno: nov 2024
Lavoro
177 recensione
4.2/5
Molto buono
Pubblicata: 19 nov 2024
Best hotel in Linhai.
Bit far walk to the center but great Gym and pool.
Breakfast is ok but busy and noisy in the morning.
Would for sure stay here again in the future.
Traduci
Risposta dalla struttura: Dear guest, thank you for your affirmation and valuable suggestions on this hotel. But we know that there is still a certain gap between the full five points standard in your mind, and we will continue to work hard! I wish: happy every day!
Utente ospite
Camera doppia Business
Soggiorno: ott 2024
Famiglia
3 recensione
5.0/5
Eccezionale
Pubblicata: 20 ott 2024
This hotel is a high quality hotel. The room and hallway are very clean with very good services. The hotel staff are very friendly and helpful. We appreciate many helps particularly from the front desk and the staff at gate. They provide very good breakfast. My family enjoyed the stay at S&N International Hotel.
Traduci
Risposta dalla struttura: Thank you very much for your stay and appreciation! I'm glad to bring you a wonderful time for your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome back to experience it again. Wishing you a smooth work and a happy life!
Meine
Camera Standard Deluxe
Soggiorno: set 2023
Lavoro
66 recensione
4.7/5
Fantastico
Pubblicata: 14 set 2023
Very good hotel, convenient located with easy access to restaurants and small shops and big shopping centers
Very clean, friendly and very supportive staff
I can recommend this hotel and will come again
Traduci
Risposta dalla struttura: Distinguished guests: Hello! Thank you for choosing Xiaoyuan! What is important when traveling outside is a comfort, a kindness and a warmth. How can we not try our best to meet your wishes? Because this is also our wish. We know that there is still a certain gap from the full five-point standard in your mind, and we will continue to work hard! Wish: Good luck at work and good things come.
HLehry
Camera Standard Deluxe
Soggiorno: ott 2023
Lavoro
8 recensione
4.5/5
Ottimo
Pubblicata: 16 ott 2023
Language, if at least one person with english knowledge would have been much better
Traduci
Risposta dalla struttura: Dear guest, hello! Thank you for choosing to stay at Xiaoyuan. We attach great importance to your feedback and will pay more attention to language communication in our future services. We will strengthen daily English speaking training, so that every guest can have a better service experience. Thank you again for coming and we look forward to providing you with better service next time.
Cheung S C
Camera Deluxe Queen
Soggiorno: set 2023
Lavoro
31 recensione
3.5/5
Pubblicata: 24 set 2023
Not as good as when we stayed 5 years ago.
Traduci
Risposta dalla struttura: Distinguished guests: Hello! Thank you for choosing to stay in Xiaoyuan. It's a great honor for you to recognize the hotel service. What you want when traveling outside is a comfort, a kindness and a warmth. How can we not try to meet your wish? Because this is also our wish. We know that there is still a certain gap from the full five-point standard in your mind, and we will continue to work hard! Wish: Good luck at work and good things come.
Bianca Blanche
Soggiorno: apr 2022
Solo
17 recensione
4.7/5
Fantastico
Pubblicata: 27 apr 2022
Good hotel. Walking distance to Intime Mall and East Lake. The room was clean and spacious. The breakfast was great too, although more catered for Chinese visitors. The gym has minimum equipment, but good enough for a quick workout. The spa was disappointing as they don’t allow foreigners. But overall a good stay.
Traduci
Risposta dalla struttura: Dear guests, hello! Thank you for choosing Xiaoyuan, and we apologize for your unpleasant experience during your stay. The hotel attaches great importance to the problems you mentioned, and we have already fed back your comments to the relevant departments, which have formed a training case. In the future, we will strengthen staff training and supervision, and constantly ask ourselves to be better and better. Your tolerance and understanding are encouragement and support for our work! It is our greatest regret that we failed to bring you a satisfactory stay experience. With your support and trust, we will constantly strive to improve every detail and make up for these regrets with better service. I hope you will continue to pay attention to and support us, and wish you a happy holiday in advance!
Risposta dalla struttura: 尊敬的貴賓,您好!非常感謝您對小遠的支持及服務上的認可,我們也留意到您在評論中提及關於水果的問題,是小遠沒有考慮周到給您帶來了不好的體驗,期間有任何問題都可以隨時聯繫小遠幫您解決,您的寬容和理解是對我們工作的鼓舞和支持!我們懷揣着您的這份支持與信任,會不斷致力於完善每一個細節,以更為優質的服務來彌補這些遺憾,再次感謝您的點評, 真誠期待您的再次光臨。
Risposta dalla struttura: 尊敬的賓客,您好!酒店管理層非常重視您反饋的意見,在回訪您之前已經做了認真的調查和及時的整改,房間設有電動遮光窗簾,沒能為您詳細的介紹房間的設施設備,是我們工作的失職,我們會加強員工服務意識和話術流程的培訓,我們會不斷致力於完善每一個服務細節,酒店每一個板塊都在不斷努力,要求更加精細、及時的服務每一位到店賓客,我們也將以更為優質的服務來彌補此次的不足,希望您繼續關注和支持我們,請相信我們想為您做得更多。有空回來請一定聯繫我哦!甫至為客,離別是友,再度歸來,將成家人,衷心期待您的再次光臨。
Risposta dalla struttura: 尊敬的賓客,您好!由衷的感謝您一直以來對小遠的支持與厚愛,並在百忙之中抽出時間給我們提供寶貴意見,您的需求是我們的責任,我們以優質的個性化服務贏得客人的肯定,關於您反饋的問題我們已經反饋給相關部門落實整改,再次感謝您的寶貴意見,我們會進一步精進服務、優化設備、完善管理,沒能給你滿意的入住體驗,沒能讓您體驗到小遠應有的水準,希望您下次途徑臨海,感受我們的改變和進步,祝您工作順利,生活愉快!