Hampton Inn & Suites St. Charles Old Town Area

Wonderful hotel! The lady at the front desk was so friendly and kind. The room was clean and well stocked. The fitness room was absolutely one of the best I have ever seen at any hotel room (and I have stayed at lots of hotels). The breakfast was amazing. Always coffee fresh (only complete are they need bigger coffee cups, but all of the Hampton have the same tiny cups - I will bring my own next time to fill up). Will most definitely stay again. Friendly staff.

Hard to find the property the address is confusing, the property is really not on the exact address and hard to figure out, needs a signage on 5th street. Bed very comfortable, however the shower never got hot and the volume of water was so low took much time to rinse.

The amenities were not working, specifically the pool. The shampoo bottles and toilet paper were stocked for one day, but they only service the rooms every two days. Unresponsive to calls. Staff acted like I was a Karen at all times, even just for legitimate toilet paper requests. Seemed like a new hotel but the trim and walls were ripped up.

Hotel staff was polite at check in and check out. Hotel was well kept. Our room was clean. The pillows were flat but other than that everything was great.

This was the perfect spot to stop on the 1st leg of our journey. It was right off I-70. It was a little funky to get to the entrance was NOT well marked.The property is just over 1 year old. So very nice, clean and bright! New December 2023. Close enough to a charming downtown with unique restaurants so don't just have to go to chain restaurants. Staff very helpful. I did note the roller shades needed attention and staff was very receptive to my alerting that this was an issue.

This was a very clean nice place to stay. The front desk help was very pleasant. The girls name was Rebeka so kind. The room was very nice. Good lighting in the bathroom for me to do my makeup a lot of times the lighting is awful. Great location

The location is just right for visiting the Historic Downtown St. Charles area or the Ameristar ******. Both are a walkable distance.

We were to have a 3pm check-in. We were told it would be 10-30 min. At 4:45 we had to leave to get to event. We were told we would receive a call when room was ready. Never received. We came back at 7:30 and told our room became available but she lost our number.

Nice new property located near the ****** and the historic downtown area.