Greenhills Hotel Limerick

We enjoyed our stay very much. Love the modern design and room facilities.

Booked online 3 days before arrival. Was traveling with a disabled friend in a wheelchair so booked a disabled accessible room (122). The room was inadequate for a wheelchair user, was very small and dark inside. My friend couldn't use the wheelchair at either side of the bed as there was no room. I said to reception and they said there was nothing they could do except move furniture, which wouldn't have solved anything. Room 122 is not large enough for a disabled accessible room and can't be called so just because it has a disabled shower, which had no seat or chair, had to ask for a chair to be brought to the room. Ate in the restaurant 2 out of our 3 nights. Do not get the black pudding stuffing in pork steak, was ill for the next 2 days. Staff in restaurant was lovely. Breakfast was a half filled buffet counter of fruit and bread. The drink dispensers for milk and juice were filthy, photo attached. One particular waitress on the Thursday morning was rude and uncourteous. Still waiting on our pot of tea. Overall a bad experience and will not be returning. This hotel is also a distance from Limerick with a toll nearby each time to enter or leave Limerick. Did not use leisure facilities as these are in a seperate building next to the hotel. Reception staff also very unhelpful.

Our family of 7 booked into the Greenhills at short notice for a family funeral. It was so nice to be somewhere so welcoming. We ate in the bar and all 7 of us throughly enjoyed our meal, really good portion sizes & exceptional quality. Rooms were excellent, plenty of space in our triple room and immaculately clean. Receptionists were very helpful when we needed them for a minor emergency. I look forward to returning for a more leisurely stay in the near future.