Glaros Royal Beach Hotel

I stayed here with my family last year in August, and I could not have rated higher. Booked again for August this year. So disappointing. Food was served on the beautiful outdoor terrace in 2024. This year, we have to walk to a sister hotel for a school dinner experience with miserable staff. Totally changed the dynamic of the holiday and not what I signed up for when booking with Jet2. The chill rooftop pool was closed off too, so directed to the overcrowded ugly sister hotel. In summary, when I book a holiday, I book it for a specific hotel, not a cheap and nasty alternative.

I travelled as a party of 3, 2 adults, 1 child aged 11 on a half board basis. The hotel is beachfront in centre of Hersonissos, with restaurants and bars nearby. Hotel staff were brilliant especially staff on reception who were very helpful. We arrived late at night, there was mini fridge in room however no water, so if you arriving late make sure you have water as I then had to go searching for water after midnight. Rooms are good size, cleaned daily and nicely decorated, kettle is provided but no tea / coffee.. strange. Good choice at breakfast, evening not so great, however we swapped a couple of times and had lunch rather than evening meal, then ate out the rest of the week, I wish we had gone just bed and breakfast rather than half board, but that was a mistake on my part. Meals are served in the sister hotel, next door but 1, only a 2 minute walk, the pool is also at sister hotel which is small and come afternoon full of groups of young girls and lads, in fact I would say this isn’t a family hotel. The pool area was also dirty, I bought some wipes and cleaned the beds and side tables as they were sticky. The usual reserving of sunbeds was an issue and I did witness 1 family reserving extra beds in the sun along with some poolside, which given that there are not enough beds to accommodate guests was unacceptable !! Lovely hotel, probably wouldn’t visit again as I feel the resort is a party place for teenagers, but that’s not a reflection on the hotel, just Hersonissos in general. Also note that the coach doesn’t drop off outside hotel, its a 350m walk from bus stop, I guess because the hotel is beachfront and coach wouldn’t get down the narrow street, it wasn’t a problem for us but worth mentioning.

Lovely hotel. Rooms excellent, large room with good hairdryer, kettle and cups but no teabags, milk etc. Small balcony. Our room overlooked garden so views poor, didn’t spend any time on balcony. Food nice .. everything you could want for breakfast, limited choice at evening meal. Staff excellent especially Ernest and lady on reception. Went out of their way to help. Ernest always found us a table at breakfast and is very friendly. The hotel has a restaurant overlooking beach which is very popular, you get 25% discount there instead of evening meal at hotel. Food there very good. Be prepared to wait a very long time if you want a drink in hotel, the staff are rushing up and down steps looking after guests in restaurant on beach and hotel guests are forgotten. Would be better to have separate staff . Pool only a plunge pool with 8 beds on rooftop so lucky if you get a bed! Rooftop cocktail bar nice but a shame more people don’t use it .. each time we went we were the only ones there so no atmosphere! Beach’s nearby always busy. You can use sister hotel pool but again was busy however we found a pool with beds further along near done studio apartments which we used and just bought drinks from the bar there. Short walk to harbour where we got a small train and went up to old town. Plenty of bars and restaurants within walking distance of hotel. WiFi only in lobby, when we asked at reception told we had to pay €3 per day if wanted WiFi! And €3 per day for safe in room. Hotel would be 5* with some adjustments but over all we had a lovely time .

Stunning room.. shame about view and small balcony. Rain and small shower, hairdryer, daily housekeeping and towel, amazing lighting system. Extremely friendly helpful staff on reception and housekeeping. Roof top pool with 8 sun beds. Cosy cocktail bar on am evening but no draught ales. Don't expect to drink at the hotel...you'll wait forever.. waiters are extremely busy serving food to the general public. Paying guests food was ok but very little for vegetarians but I didn't starve..the country/lemon potatoes were the best thing I ate.. delicious. Plus good salad choice. Very busy and tightly packed beaches. Quieter beach nearby is at the open air museum where you can get 2 beds and a parasol for 7 euros plus a meal and a drinkbrought to you by a very pleasant man. Also worth a visit is the little sea life centre.. v friendly staff and creatures 😁 Had I done my homework and not had to rush the finding of a holiday then I wouldn't ever have come to hersonissos as it's too busy for me but as hotels go I can't fault it.. shame about some of the staff.

Room: I stayed with my parents and slept on the smalled sofa bed which I found really comfortable and lovely for one person. It was cleaned daily, it looked exactly like the pictures and was beautiful and modern. We had a balcony with a side sea view and sometimes you could hear the music from the other nearby restaurants but it was very faint. The garbage truck was quite loud though, but after two days I stopped noticing it. The AC was working properly and was very needed in the heat. Upstairs the pool was small but incredible, the views from the rooftop were amazing and the lounging area was super comfortable and modern. Food was fresh and good, some dishes did repeat themselves at dinner but the fruit, salads and desserts were delicious. Breakfast was nice too with plenty of options. Coffee machine works well, makes good coffee. Service was good, everyone was friendly albeit a tad bit busy what with the a la carte restaurant down the sea front. Overall, the hotel was not crowded, it was a great place to relax, food was nice, the beach was lovely. It was an unforgettable holiday for us !

The building itself is new, modern, the room we were living was big, very well cleaned every day, but! the service was awful. The breakfast should start at 7:30. But coffee machine was turned on only at 8:15 and few dishes appeared as well only at 8:15. As we have excursion at 8:30 (and not only we, there were some more people waiting) we had to drink coffee and eat something very fast!!! As was mentioned in previous messages, the plates were often dirty, no spoons, poor variety of food, in the pool the waterfall was not working and a lot of dirty plates after guests. If you are going to book the room for 3 persons, it will be bad idea, because for the third person the bed is uncomfortable and in our room the wall in the shower was made from glass, so everything you are doing in shower was well seen. In the day of leaving we ordered pizza, but it was done for 1h later as we asked and again we had to eat it in a hurry... It was awful!!! I hope that the team will improve the service, because the location and the hotel is really nice.