Utente ospite
1 febbraio 2023
The building itself is new, modern, the room we were living was big, very well cleaned every day, but! the service was awful. The breakfast should start at 7:30. But coffee machine was turned on only at 8:15 and few dishes appeared as well only at 8:15. As we have excursion at 8:30 (and not only we, there were some more people waiting) we had to drink coffee and eat something very fast!!! As was mentioned in previous messages, the plates were often dirty, no spoons, poor variety of food, in the pool the waterfall was not working and a lot of dirty plates after guests. If you are going to book the room for 3 persons, it will be bad idea, because for the third person the bed is uncomfortable and in our room the wall in the shower was made from glass, so everything you are doing in shower was well seen. In the day of leaving we ordered pizza, but it was done for 1h later as we asked and again we had to eat it in a hurry... It was awful!!! I hope that the team will improve the service, because the location and the hotel is really nice.
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