Utente ospite
9 gennaio 2025
We stayed here two nights four days apart either side of a trip to the rainforest. The staff were very welcoming and helpful with our luggage etc although note they don’t do roll away beds (we had booked a double room for our three children expecting we could get an extra bed as we have done in other Hiltons but they don’t have them and don’t do triple rooms). They didn’t have connecting rooms but we got two rooms close to each other. The beds were comfy and the aircon worked (one up on the Hilton Lima Miraflores!!) breakfast had a buffet option unlike the aforementioned Hilton and additional menu items that could be ordered (pancakes were delicious). Being a new hotel they were having teething issues with the lobby floor (they’d got that mended by the time we were back but it was slippery - the poor doorman nearly went right over) however their pool was open and available unlike miraflores. It is rather shallow and the bar stools are a bit odd (too high for the depth of pool but maybe they’ll get more use in the summer) but the children enjoyed swimming in it. The hot tub you had to ask to use with a couple of hours notice but the second night we stayed someone else had obviously requested it as it was uncovered and running so we got to try that too. One thing to note about the bar/pool area is children aren’t allowed in after 6pm (local ordinance) so we very nearly didn’t get a chance to use our welcome drink vouchers (diamond members), luckily they let us swap the kids ones for sodas they could take back to the room (no executive lounge). We had some hot bar snacks and they were nice. The pool was more for the instagram crowd but travelling off peak the kids got a chance to use it between posing couples ;). The kids had room service the second night we stayed and said it was pretty good - they corrected a mistake with my daughter’s order promptly when asked. We ate at the restaurant downstairs (Frina - don’t waste your money). They stored our large luggage for us while we were in the rainforest lodge which really helped out so we only had to fly with hand luggage and then had our main luggage available when we got back for our second night/stay with them. The morning we checked out they were full of new check ins (New Year’s Eve) so couldn’t give us a late check out but they stored our luggage and we were able to use the pool and change/shower in the changing rooms upstairs before our flight back home.
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