Hotel in zona , Lilla

Book this hotel because we had a train at 6am and it was next to the station. We had an issue because we booked for 4 persons (2 adults and 2 kids). But at the hotel, they says we only booked for 2 adults and they asked us to pay additionnal fee for extra people. The issue was between the booking platform and the hotel. I don't know how but somehow the commnication between them was incorrect. And it was to the customer to pay again because of the mistake between them. And the hotel was telling us that we were cheating, trying to go with 4 people and paying for 2 which was wrong.

Buona soggiorno nell'appartamento hotel Citadine e situato nel centro della città. L'unico bemol, non c'è clima.

Convenient location, right across from the Lille-Europe station and close to the main subway station and the city center. There is a Carrefour market in the Westfield shopping mall across from the hotel, which was great. The hotel is a bit old though. There is an AC, but it is not strong, and I can only control weak to strong instead of exact temperature. I recommend this hotel for its convenient location.

Spacious room, sufficient for two colleagues. Thoughtful amenities, provided additional pillow options, as well as turndown service. Good strong coffee with Nespresso machine. WiFi wa rather intermittent, kept getting disconnected during zoom online meeting but otherwise able to do emails. Short walk to conference venue (Lille Grand Palais). Limited food options nearby, often walked to Lille Flandres side or Town Centre for meals. Service was very responsive, some housekeeping staff were able to speak English. Nice touch at the end with door chocolates upon checkout. Overall a good experience.

Basic accommodation, next to the mall, train station (2), and old town. Rooms don't have AC, so in warm weather is less comfortable. Easy check-in/out. Room looks like in the pictures. *picture shows view from the room towards the old town.

Hotel design recentemente ben situato nel centro della città a pochi passi dalla stazione. Camera spaziosa e decorata con gusto. Bar con terrazza, bel ristorante in hotel. Ideale per un fine settimana nella capitale della Flandra.

Bon hôtel, extrêmement bien situé, personnel agréable et sympathique. Espace petit déjeuner cependant trop étroit et isolation phonique problématique.

*Le camere sono molto vecchie rispetto ad altri Novotels! * È stata fatta una prenotazione con il bambino, ma non hanno preparato il letto di divano. Lo fanno in altri nototeli. *Hanno pagato colazione per il bambino!Normalmente i bambini dovrebbero essere liberi in Novotels!! Ho pagato 18€ extra!!

Ideally located between the railway station and the old city center. Very friendly and helpful staff. Clean room, very comfortable bed. Lovely breakfast with home-made treats (the cake is not to be missed!) Excellent price-performance ratio. Highly recommended.

Camera molto grande e pulita. Più, un piccolo piatto ben gareggiato che permette di fare tè o caffè accompagnato da un piccolo torta. Parcheggio sicuro degli animali accettato. Il piccolo balcone era bello. Tuttavia, il bagno è da rivedere: problema di flusso, piccola doccia con solo un tendine doccia.