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5 stelle

L'Hermitage Gantois, Autograph Collection
4.2/565 Recensioni

L'Hermitage Gantois, Autograph Collection

Lille City Center Lilla|1.31km dal Au GAND'Brinus
I booked the hotel as it purported to be a five star hotel with a great spa and restaurant. Thomas at the front desk was very helpful and he deserves a mention for this. First of all, the restaurant was closed but I understand this won’t always be the case. The Spa As for the spa, this was disappointing. The spa has no lockers or changing facility so you have to change and leave everything in your room, and then walk through the whole hotel in your dressing gown and slippers, and back again with wet swimming costume. On the first day we got to the spa and it was very crowded and all the seats/loungers had been taken. The pool was full also and so we ended up doing the half naked hotel walk for no reason. The next day was a little less crowded and we went for a swim, but the pool was pretty cold, certainly too cold for what you would prefer in mid November. The Room I paid extra for a garden view. It should have been explained that this was really not a garden view. As we were on the ground floor, the other rooms overlooked us so we had to keep the curtains closed the whole time therefore negating the purpose of a view. In any event, the view was pretty uninspiring and certainly did not warrant paying extra for, in fact it should have been discounted. The room was also extremely poorly lit. There was no main light on the ceiling and just two small bedside lights. One of which was not even working. We often had to use our phone lights to find things. There was no coffee machine in the room. There was a small kettle that I managed to plug in in the bathroom and just about made a cup of coffee with the tiny capsule of milk that was provided. I don’t believe this small capsule of long life milk and instant coffee sachets is really what is expected at a five star hotel. The television The TV only had 5 channels and all of which were in French. While we were out most of the time, it is common today to have at least access to English speaking channels, or even Netflix and streaming shows which is nice in the evenings. Other things When leaving to go to the station we asked the front desk for a taxi. The station is only a 5 minute drive away and less than one mile from the hotel. The taxi charged us €20. This is outrageous and the concierge are clearly in cahoots with this taxi firm to rip off the guests. The taxi to the hotel with a different company cost €6. This is not ok. All in all, for +£300/night, off season I think this hotel is disappointing. There are better hotels available for far less, with more comforts and conveniences available. I would not stay here again. I am a Bonvoy member and will be making this known to them directly.

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Leggi le recensioni degli ospiti sugli hotel di Lilla

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Mercure Lille Centre Vieux Lille
3.9/576 Recensioni
Lille City Center
We chose this hotel as we wanted to be in the old centre of Lille for a short break, and the location was indeed excellent. However, for a four star hotel the room was very basic. We knew it would be small, and there was good air conditioning and a kettle which is always a plus. But there were no drawers or even shelves on which to put clothes, simply a small cupboard with half a dozen hangers on a rail. Also there was no desk or equivalent, simply a small rickety table on wheels. The fridge had the safe balanced on top of it within a tatty cabinet with the kettle on top. And finally there were no glasses or cups in the room simply 4 paper cups , surely a health and safety issue with boiling water from a kettle, and certainly not what one would expect in a four star hotel. All in all a very disappointing room for the price we paid.
Grand Hotel Lille
3.9/567 Recensioni
Lille City Center
I used this hotel as we (3 middle aged blokes) traveled to Lille for the Rugby World Cup. I suspect if you travel at any other time you will get it significantly cheaper than we managed to but it was still reasonably priced compared to other hotels. Firstly the location is great, a 5 minute walk from the Eurostar, a 2 minute walk to the train/metro line & 2 minute walk to the city center which is full of bars & cafes. Check in was very smooth the staff were very friendly (as they were throughout the stay) & spoke in good English which was useful as my GCSE French is a long forgotten memory. You get a proper key & this can be left at reception when leaving the hotel to explore. We were on the first floor so used the stairs but there was a lift option if you needed it. The room was plenty big enough, I read other reviews saying they were small ours was fine. A double bed & a single with a small desk, plenty of space to move around. The bathroom too was plenty big enough for a weekend stay. The beds are on the small side & it was cosy sharing the double but it does advertise what size beds they offer so it’s not a complaint. The pillows are thin & even with the extras available in the room are a little uncomfortable. The bathroom is fine, we had a shower in the bath, my only complaint is that there wasn’t anywhere to attach it to the wall so you had to hold it & shower, this meant the water would spray across the whole bathroom is your aim was slightly off, we used a lot of towels just to ensure the floor was flooded. We’re all pretty heavy sleepers so didn’t hear too much noise despite being in the front of the hotel but I think it could be an issue if you’re a lighter sleeper. The plumbing is quite loud & when the room above flushed or used the shower it did sound like it was about to come through the ceiling but we didn’t spend enough time in the room for it to be a concern. Overall I think this is a good friendly hotel for those traveling on a budget in a excellent location for you to go off & explore Lille.
Hotel de La Paix
4/553 Recensioni
Lille City Center
La posizione è buona, vicino alla stazione di Lille Flandre. Anche vicino a un edificio crollato, che è un po 'terribile, ma non è stato un problema durante il nostro soggiorno. Hotel è bellissimo e pulito, anche se ogni camera ha un diverso layout, quindi la qualità può variare un po '. Concierge è molto bello, ma non sempre guarda il desk front. Il problema più grande è l'hotel è infestato con mosquiti e non ha aria condizionata. La mia camera non aveva nemmeno le uscite vicino al letto, rendendo difficile collegare il mio telefono o i fan.
CALM Appart' & Hostel
4.1/548 Recensioni
Lille City Center
Ho fatto il check-in alla fine delle ore 1030 e sono stato ridiretto ad un altro hotel a 6 m a piedi per l'iscrizione. Mi è stato detto di trovare il mio wifi pw nella stanza. Dopo l'iscrizione, non posso trovare il pw in tutte le località, compresa la ricezione. Ho trovato anche due asciugamani profumati nel cappello. Devo tornare all'altro hotel n chiedere di nuovo. Questa volta, il tizio mi disse che non lo sapeva. Ha detto che lo aveva chiesto nel gruppo di chat, e nessuno gli ha risposto. Sono stato coinvolto in questo per 2 ore in piedi al loro contore, aspettando la sua risposta fino a 12+ AM. Il loro WIFI è generato dal loro sistema, ciascuno con un diverso ID e pw. La stanza è al seminterrato, quindi non posso ricevere alcuna rete n non ho WIFI. Non posso finire il mio lavoro e devo lasciare la mattina prossima. Posso ricevere una risposta da loro solo due giorni dopo aver controllato, questo è ridicolo. Non difenderò mai questo hotel, anche nessuno degli Accors più. Il loro personale di servizio ha seriamente bisogno di più formazione. Questo è il FIRST hotel che sono andato che non fornisce WIFI negli ultimi dieci anni.
Novotel Suites Gare Lille Europe
4/596 Recensioni
On the last day of our stay I had to get onto reception to clean room no toilet paper no clean towels. The receptionist said you were in your room. That's why we could not clean it, so 8 said OK my husband and I will go out for an hour. We came back and the maid was just finishing off the room. The walls had filled in holes and wood hip paper over them. The toilet no bleach down and had to use my hand wipes to clean toilet. You have to mind all the steps when getting out of toilet and bathroom, also make sure you shut your hotel door properly as it does not shut itself. The breakfast croissant were greasey, I took my own teabags. As the ones they had were mint and the coffee pod machine was filthy don't use. We stayed in room 306 avoid, as you will here very loud noise off buses, cars beeping there horns at each other every night and day. Before the pandemic we stayed in room 308 that was OK. When you try to speak to reception they don't understand you unless you speak in French. Breakfast we went for 6am and around 7am was absolutely full no seats or tables. Seats are like wood and metal tables all wonky. One of the machines were broken in breakfast area. One of the breakfast staff always swapping things round when your trying to have a quiet breakfast. Like setting bowls and hot plate up again. Say its a 2 star instead of 3 star, the microwave you can only put microwave chips on from carrefour. Lille is 4 times expensive now and beggers argue with you and follow you around till you give them money. If you don't give beggers money they try to take your bags off you and I think got the jest they are threatening you. You have to walk away from them quickly. We will never go there again.
Campanile Lille - Euralille
4/568 Recensioni
Questo hotel Campanile si trova a La Madeleine e si trova a circa mezzo chilometro a piedi dalla stazione di Lille Europe. È anche a pochi passi dalla fermata del tram Romarin. La mia stanza era abbastanza elementare ma sufficiente per le mie esigenze. Un comodo letto, vestiti sufficienti con spazio e tee e servizi di preparazione del caffè. Il bagno aveva una doccia ma senza bagno. Non ho avuto colazione, ma ho usato il bar che è rimasto aperto molto tardi. Ho pagato £75 per un soggiorno di una notte.

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