Country of Clouds Cloud end Brookside view Designer Meisu

中規中矩吧！基本上沒有服務，搞不懂衞生間為什麼對着床頭。床頭櫃上紙巾盒旁邊一層灰。 最後説一下特色項目：哈哈，下午茶，歡迎水果，一個沒見到！説是阿姨休息，沒人準備。絕了，不知道是攜程什麼時候草率了。還是酒店為了流量，上的高價套餐服務。賭的就是客人不聞不問唄！

提前電話諮詢能不能提前入住，前台告知可以，到了酒店也沒人接前台服務態度也差，居然沒有房間退出來，那你之前訂房的時候為啥不早説，讓我等了那麼久，前台人員業務太不熟練，太坑人了！最後給的一間臨街吵的睡不着一點隔音都沒有！根本對不起這樣的價格，前台給一盒幾塊錢甚至不用花錢的鮮花餅表示歉意，我真是服了給了我反而更生氣，真拿我們當**騙嗎？總之服務衞生環境都很差！非常不好的一次入住體驗，太生氣太無語了！

I appreciated the convenient location and service, but the misleading tour arrangements, unexpected extra charges, and poor coordination made my overall stay frustrating and disappointing. Location: The hotel is in the southern part of the Old Town, which has fewer crowds than other areas. It’s quieter, still beautiful, and easily accessible. Service: The hotel offers one complimentary train/airport pickup if arranged in advance (for 3 night stay). The staff helped carry my luggage from the South Gate (cars can’t enter the Old Town) and provided welcome fruit upon request. Breakfast was as described, though the noodles were undercooked. The staff were responsive and helped me book tickets, including a trip to Jade Dragon Snow Mountain—but this is where things went wrong. Initially, the hotel staff quoted me a reasonable price that matched my research and said the schedule was flexible, I could spend as much time as I like. When I went to book, they suddenly told me I needed to pay about 200 RMB more because I was a foreigner—something I knew wasn’t true from my experience in other cities. They also said lunch was mandatory. I was short on time and wanted convenience, so I accepted the extra charges. Although I was told that jackets, oxygen bottles, and water would be provided, the driver took me and other Chinese tourists to a store to buy additional oxygen and energy drinks at four times the normal price. There I was told the “free” oxygen bottle was too small—information the hotel hadn’t mentioned. I bought one just in case but never needed it. I booked a sunrise tour with a 5 a.m. pickup, but we didn’t actually see sunrise at the mountain—partly due to weather, partly because the schedule wasn’t designed for it. The driver took me to Blue Moon Lake first, then the cable car, and the Impression of Lijiang show last. He kept saying I was short on time, so I needed to buy an additional ticket for battery car to get around and rushed through Blue Moon Lake without knowing how long the walk should take, only to end up waiting an hour at the cable car. After the show, we were taken to lunch, which had no menu—just a very basic hot pot shared with random strangers seated at the same table. The driver texted me to hurry up because other passengers were waiting and even told me that they didn’t pay for lunch because they knew it wasn’t good. That upset me even more. Overall, I felt rushed, overcharged, and misled, and the whole experience made the trip far less enjoyable. Amenities: The amenities were as described, but there was no daily housekeeping or towel replacement.

The best hotel we stayed at during our entire trip to Yunnan. We got a free upgrade from the owner, and the benefits that come with the room were aplenty (afternoon tea, great breakfast set, a tea-making session etc). The owner also helps us buy a nice, affordable day tour to Dali, which we enjoyed tremendously. The hotel itself is new and spacious, and our room has the view of a peaceful small river. The surrounding area is serene and quiet, with a handful of quaint cafes, restaurants and bars. It feels like a complete contrast of the other commercial side of Lijiang. Overall, we loved the stay. Will definitely recommend this our friends.

麗江古城！這家民宿真的值得！！ 悠閑愜意！推開門就是綠植藍天三樓都帶私密露台 白天曬太陽喝茶太愜意了 三樓的觀景台可以遠眺麗江的山峯 玩了一天回來泡個澡邊看電影邊吃宵夜

客棧距離南門很近，管家Andy幫忙去南門拿的行李，酒店靠近河邊，很安靜，到店還升級了房間。工作人員都很Nice，早餐有玉米和紅薯，米線和豆漿。朋友一早的飛機，Andy還提前一晚幫忙預約了早上的送機服務。退房後，雨天暫時滯留了下來，還獲贈了一份下午茶。