Holiday Inn resort, Hoi Ying Lang

We booked a suite, and it looked exactly like the photos which is great, opulent in fact. For the price we paid it is incredible value really. The hotel seemed empty and could have done so much better. It definitely has issues: 1. Its location on Trip.com is wrong, even the name differs. Taxi/Didi will drop you at Shuhe South Gate 200m away. 2. Check in time says 1:30pm on Trip.com but on arrival they ask you to come back at 2pm, no welcome, no acknowledgment of how many bags you want to leave in their care, they will ignore you until 2pm. 3. One male staff was unbelievably rude, he came to the reception when we wanted to check in at 1:30pm and “Oi!!!” loudly at us like he was yelling at a dog. In all our lives we never had such greetings. Our reaction must have told him, he was quiet after and quickly checked us in. 4. Lacking in details: a few umbrellas at reception would be nice in Yunnan’s rain, there was a kettle in the room but no coffee or tea bags (Yunnan is famous for both). No bathmat either but a yellow sign “Caution Wet Floor”, no soap at the basin, nothing. Shower was weak and tepid even at hottest level. 5. Breakfast was poor in a dining room with leaking roof. It felt like the hotel is running on empty, and few skeleton staff. On the PLUS side: great location in Shuhe Ancient Town, very spacious suite, super comfortable king bed, hotel does have a few super helpful staff who genuinely want to make it work, even apologized for the rude male staff.

There is no staff to help, amenities so bad, no real towel, the room a but dark

平時都是住慣了全季，亞朵那些連鎖酒店，這次來麗江精心挑選了好久，最後還是選了這家，在束河古鎮內規模最大的一家酒店。納西風格的特色建築設計，完美融合中式美學與本土風情。“四星”的品質保障，房間寬敞整潔，床品舒適助眠，細節處盡顯品質。這個價格，性價比拉滿！身處束河古鎮核心，鬧中取靜，出行非常方便。下次來麗江一定還要再住這家！

我個人對住宿是比較挑剔的，但他家很乾凈，房間大，空間高，床單也很新，沒有異味！下次來還會入住他家！ 管家也很熱情，接送都很積極！

酒店庭院相當舒服，來到酒店管家這邊還給安排了升房，贈送的下午茶很nice，對酒店服務很滿意，酒店在束河古鎮裏，還可以停車，離着四方聽音好近，晚上過去可熱鬧了。酒店位置相當可以離白沙古城，麗江古城距離就6-7公里很方便，床墊很舒服，很軟，晚上很安靜，睡懶覺很不錯👍相當推薦大家

房間衞生很乾凈，床很柔軟舒適。我特別喜歡院子，院子裏面啥都有，風景很好！不出去玩的時候可以在院裏給裏玩還可以拍照餵魚 空氣特別好 就很跟在山間獨居之屋 。早上還有早餐吃，吃得東西也很多。下次來玩還來住這裏（ *ˊᵕˋ）✩︎‧₊