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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.8/5
Eccellente
1079 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.8
Strutture e servizi4.8
Servizio4.7
Pulizia4.8
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Ottima colazione(174)
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Parcheggio comodo(78)
Ideale per viaggi di lavoro(42)
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Utente ospite
Camera Deluxe (2 letti)
Soggiorno: ott 2024
Viaggio con amici
18 recensione
5.0/5
Eccezionale
Pubblicata: 17 nov 2024
Camera ampia, dotata di ogni confort.letti ampi e comodi. Ottima colazione.consigliato
Risposta dalla struttura: Thank you so much for taking the time to share your wonderful experience at our hotel on OTA. We are thrilled to hear that you enjoyed the comfort of our rooms and appreciated our exceptional customer services. It’s great to know that the fruits provided the next morning and the small goodbye gift at checkout were pleasant surprises for you. We strive to add those special touches to make our guests’ stay more memorable. We’re also delighted that you found our self-service buffet in the morning to be great. Our team works hard to ensure a variety of delicious options to start the day right. Your positive feedback is a tremendous source of motivation for our entire team. We look forward to welcoming you back for another exceptional stay in the future. Warm regards!
BZZ_XSS
Camera Superior Queen
Soggiorno: giu 2024
Coppia
4 recensione
4.2/5
Molto buono
Pubblicata: 18 lug 2024
Molto pulito e ottima posizione a pochi minuti a piedi dal centro storico. La colazione era buona e mi è piaciuto il fatto che servissero la colazione fino alle 13:00. L'unico aspetto negativo era che le sorgenti termali e la piscina avevano bisogno di essere pulite. Inoltre, il punto da migliorare è che quando le pulizie puliscono la stanza, portano fuori la spazzatura, cambiano le lenzuola e cambiano i bicchieri usati per le bevande.
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Risposta dalla struttura: 非常感謝您對心怡酒店的高度評價!能得到您的認可與喜愛,我們深感榮幸。心怡酒店一直致力於與您共譜美好篇章,為每一位賓客打造難忘的住宿體驗。我們深知身處繁華卻不失寧靜之所的重要性,所以精心選址,讓您既能感受城市的熱鬧,又能享受寧靜的時光。酒店擁有麗江得天獨厚的地理位置,這使得您可以暢享舒適的奢華天地。無論是窗外的迷人景色,還是温馨舒適的內部空間,都是為了讓您在繁忙的旅途中找到一片寧靜的港灣,成為您美夢之源。我們希望心怡酒店能一直是您度假的天堂樂園,期待您的再次光臨,一同續寫更多美好的回憶!祝您生活愉快,萬事順心!
Elena Duartinhova
Camera Deluxe matrimoniale
Soggiorno: dic 2024
Coppia
8 recensione
5.0/5
Eccezionale
Pubblicata: 24 gen 2025
This was so far the best stay we had in China! The hotel is new, very clean and in a great and calm location just 5 min walk from the old town. The room was big and very comfortable with great heating system and amenities, the bed was comfortable and toilet clean and big. Shower was great with hot water and good pressure. The breakfast was delicious, with many choices from western and chinese cuisine. The laundry room has 2 washing machines and 2 dryers, maybe considering the size of hotel would be great to add more, but still we managed to take care of our clothes. The hotel staff is professional, provided us daily everything we need in the room. The room was cleaned every day. Everyday there was a new fruit plate in our room which we enjoyed a lot. Simply the best!
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Risposta dalla struttura: Thank you so much for taking the time to share your wonderful experience at our hotel on OTA. We are thrilled to hear that you enjoyed the comfort of our rooms and appreciated our exceptional customer services. It’s great to know that the fruits provided the next morning and the small goodbye gift at checkout were pleasant surprises for you.
Shaun劭恩
Camera Deluxe (2 letti)
Soggiorno: nov 2024
Viaggio con amici
10 recensione
5.0/5
Eccezionale
Pubblicata: 28 dic 2024
Impressed by this classy boutique hotel that has an AI-operated hotel room. My hotel room (with 2 single beds) is clean and comfortable, and equipped with a humidifier. Morning or evening, I can also request the AI chatbot to update me on weather forecasts, news, including entertainment vibes.
Another customer delight is that Lijiang Mufu Xinyi Hotel also serves fruits and tidbits (on daily stay basis) as well as afternoon tea (e.g. Puer tea) and snacks at the hotel’s beautiful courtyard.
Overall, I am very pleased with my stay at Xinyi boutique hotel and highly recommend to potential travellers to Lijiang.
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Risposta dalla struttura: Thank you so much for taking the time to share your wonderful experience at our hotel on OTA. We are thrilled to hear that you enjoyed the comfort of our rooms and appreciated our exceptional customer services.
Suyin
Camera Superior Queen
Soggiorno: ago 2024
Coppia
3 recensione
5.0/5
Eccezionale
Pubblicata: 14 ott 2024
Highly recommended for its location, which is just five minutes walk to a food street with delectable choices. It's also about ten minutes walk to the lijiang old town. The staff are professional and courteous.
The hotel package came with a nice local buffet breakfast and a welcome high tea for two shown in the attached photo.
The room is serviced with Xiao Tu, a cute AI app similar to Siri that will help to make calls for you, have several settings to draw the day and night curtains, and manage the lights etc. You can ask about the weather, the latest news, and even crack jokes. Quite entertaining.
They allow late checkout, too. Really value for money.
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Risposta dalla struttura: Dear guest,Thank you so much for your wonderful review. Your satisfaction is our greatest reward. We are delighted to know that you had a pleasant stay with us. Our team is always committed to providing excellent service and a comfortable environment. Looking forward to welcoming you back again soon.
Yong
Camera Deluxe matrimoniale
Soggiorno: gen 2025
Coppia
11 recensione
4.5/5
Ottimo
Pubblicata: 1 mar 2025
We had a very good time staying at this hotel. The staff at the reception were all super friendly and helpful. Hotel offered us a plate of good quality fruits and some snacks. Also all the drinks in the fridge were free.
Only setback was the room smelled of cigarette though it was a non smoking room. Fortunately there’s an air purifier or humidifier so the smell was got rid of by the 2nd day. The hotel staff did offered to change for us but it was too much of hassle due to the belongings we had with us.
Overall the stay was very good with the nice and helpful staff. They really deserved 5stars for awesome service.
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Risposta dalla struttura: 尊敬的客人,您這邊是不是手滑了呀~嗚嗚嗚非常遺憾沒有得到您的全五星好評,您言語中對我們的認可另我們非常感動,像春日般的暖陽令人温暖,針對您反饋的房間煙味的問題,我們已反饋客房部,會努力做出改進,無煙房我們會提前通知客房處理,您入住之前前廳部我們也會做二次檢查,確保房間的味道是令您愉悦的。再次感謝您的寶貴意見與真誠評價,希望能得到全五星好評哦~如果您在入住期間有任何其他需求或建議,隨時歡迎您與我們聯繫。我們希望您的每一次入住都能成為一次愉快的體驗。
Ling_Chow
Camera Comoda Genitore-Figlio
Soggiorno: dic 2024
Famiglia
3 recensione
4.5/5
Ottimo
Pubblicata: 21 gen 2025
The hotel has been so kind to upgrade us to the Family suite 😇. The suite is big and has two adjacent bedrooms with a big bathtub. We really enjoyed our stay here. Thank you for making us feel welcomed. We will stay here again if we ever go to Lijiang again 🥰
Most importantly, we would like to show our gratefulness to all of the staff in Xinyi Hotel 🙇♀️ for their efforts to help our daughter to get back her handphone that was left behind in the Didi car. As we were not able to contact the driver, the staff helped us to make police report and we went down to the police station. Things would not be so smooth and expedite without their assistance. Thankfully we were able to catch our train on the day itself.
The staff even refused our gratitude. This show their professionalism and great characteristics.
Words can’t express our appreciation for your efforts but we still want to say a big thank you to you all. 🤝🤝
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Risposta dalla struttura: 尊敬的客人,非常感謝您對我們酒店的支持與喜愛!我們會一如既往地保持優質的服務,不斷完善各項設施,期待為您帶來更多的驚喜和滿足。祝您生活愉快,期待再次與您相聚!
Eddyyew
Camera Comoda Genitore-Figlio
Soggiorno: nov 2024
Famiglia
15 recensione
5.0/5
Eccezionale
Pubblicata: 23 dic 2024
Good location as it is not too near to busy areas. Great service by hotel staffs. Love the breakfast spread. There many good food options around the hotel. Overall, happy with the stay.
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Risposta dalla struttura: Thank you so much for taking the time to share your wonderful experience at our hotel on OTA. We are thrilled to hear that you enjoyed the comfort of our rooms and appreciated our exceptional customer services.
Utente ospite
Camera Superior Queen
Soggiorno: set 2024
Coppia
2 recensione
5.0/5
Eccezionale
Pubblicata: 2 nov 2024
Everything is good.
Traduci
Risposta dalla struttura: Thank you so much for taking the time to share your wonderful experience at our hotel on OTA. We are thrilled to hear that you enjoyed the comfort of our rooms and appreciated our exceptional customer services. It’s great to know that the fruits provided the next morning and the small goodbye gift at checkout were pleasant surprises for you. We strive to add those special touches to make our guests’ stay more memorable. We’re also delighted that you found our self-service buffet in the morning to be great. Our team works hard to ensure a variety of delicious options to start the day right. Your positive feedback is a tremendous source of motivation for our entire team. We look forward to welcoming you back for another exceptional stay in the future. Warm regards!
Utente ospite
Camera Deluxe (2 letti)
Soggiorno: nov 2024
Famiglia
4 recensione
5.0/5
Eccezionale
Pubblicata: 9 gen 2025
Spacious and comfortable room, the lift smells like smoke but I guess that can’t be helped.
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Risposta dalla struttura: Thank you so much for taking the time to share your wonderful experience at our hotel on OTA. We are thrilled to hear that you enjoyed the comfort of our rooms and appreciated our exceptional customer services.
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: ago 2024
Coppia
4 recensione
4.7/5
Fantastico
Pubblicata: 21 set 2024
We enjoyed the very comfortable room with their exceptional customer services. We were pleasantly surprised by the fruits they offered in the next morning and a small goodbye gifts when we checked out. Their self service buffet in the morning was great too.
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Risposta dalla struttura: Thank you so much for taking the time to share your wonderful experience at our hotel on OTA. We are thrilled to hear that you enjoyed the comfort of our rooms and appreciated our exceptional customer services.It’s great to know that the fruits provided the next morning and the small goodbye gift at checkout were pleasant surprises for you. We strive to add those special touches to make our guests’ stay more memorable.We’re also delighted that you found our self-service buffet in the morning to be great. Our team works hard to ensure a variety of delicious options to start the day right.Your positive feedback is a tremendous source of motivation for our entire team. We look forward to welcoming you back for another exceptional stay in the future.Warm regards!
Baixiong789
Camera Superior Queen
Soggiorno: lug 2024
Solo
1 recensione
5.0/5
Eccezionale
Pubblicata: 13 set 2024
goodgood
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Risposta dalla struttura: 尊敬的客人, 非常感謝您對我們酒店的好評和支持!看到您對我們表示滿意,我們感到非常高興。我們一直致力於為每一位客人提供舒適、乾淨和現代化的住宿環境。 您的滿意是我們最大的動力。如果您在入住期間有任何其他需求或建議,隨時歡迎您與我們聯繫。我們希望您的每一次入住都能成為一次愉快的體驗。 再次感謝您的好評,期待您的再次光臨!
Risposta dalla struttura: 尊敬的客人,非常感謝您對我們酒店的好評和支持!看到您對我們表示滿意,我們感到非常高興。我們一直致力於為每一位客人提供舒適、乾淨和現代化的住宿環境。您的滿意是我們最大的動力。如果您在入住期間有任何其他需求或建議,隨時歡迎您與我們聯繫。我們希望您的每一次入住都能成為一次愉快的體驗。再次感謝您的好評,期待您的再次光臨!
Risposta dalla struttura: [免費自助洗衣] [免費停車]尊敬的賓客,感謝您對心怡酒店的五星好評!酒店希望讓每一位客人能輕鬆感受[麗江]的活力與魅力。我們坐落於[麗江古城]旁,步行15分鐘可到達古城忠義市場,我們相信細節是温暖的密碼,能為您卸下旅途的疲憊是我們的榮幸。歡迎您再次下榻麗江木府心怡酒店。
Risposta dalla struttura: 尊敬的客人,非常感謝您對我們酒店的好評和支持!看到您對我們表示滿意,我們感到非常高興。我們一直致力於為每一位客人提供舒適、乾淨和現代化的住宿環境。您的滿意是我們最大的動力。如果您在入住期間有任何其他需求或建議,隨時歡迎您與我們聯繫。我們希望您的每一次入住都能成為一次愉快的體驗。再次感謝您的好評,期待您的再次光臨!