Hotel Viktoria-Leukerbad-Therme

Very friendly Reception at this family Hotel. Superb direct free access to the thermal baths-unique in Leukerbad Great view from room with balcony Comfortable beds Free use of local bus and cable car to the spectacular Gemmi pass and the Dauben lake. B'feast is correct but not extensive choice.

This is hands down one of the best hotels we have stayed in in Switzerland. It is family run and they take their hospitality work seriously. The reception was warm and efficient--they explained all of the amenities and were super helpful. There is a great deal as you get a card that allows you free transport on the funicular up to the Gemmi lounge (and you can skip the line and go directly to the entry machine) + an armband that allows you direct free access to the public batch (the hotel has a walkway that allows you to go from your room to the baths in bathrobe). They were super attentive and lots of great advice as well as a nice information table with maps and other traditional printed travel aids. The view from the breakfast area and terrace is down the Leukerbad valley and is a sight to see. The breakfast is basic Swiss fare with muesli, fruits, juice, boiled eggs, cold cuts, cheese, crosissants, etc. and solid and just what you want before a day of hiking or the baths or both. The family tag teams the breakfast with some help and offers you coffee and a bread basket with many types of bread. They speak German and English fluently and probably a few other languages as well. It feels more like home in a good way than a hotel. The Hotel was a perfect location and base for hiking around the Gemmi Lodge and bathing at the public baths. Bottom line is that this place takes friendly respectful Swiss hospitality seriously and it showed in every aspect of our stay. Five star stay and we cannot wait to return!

We had chosen Victoria for a weeks family vacation, mainly due to the proximity to the thermal bath and the large selection of other activities included in the price as appears on the website. What is not described is the service and friendliness of Inger, Rinaldo and their staff which surpassed any reasonable expectations. We have travelled a lot and stayed in far more prestigious hotels around the world, but never har a more caring staff. To mention a few examples. Inger masters the delicate balance of serving you in a correct and very relaxed way. Rinaldo doesn’t let you out the door in wrong clothing if he senses that you are going up the mountains and he even drove us on a couple of occasions. The superlatives queue up, as one also notices from other reviews. The only drawback is the price, but unfortunately Switzerland is expensive, and in that aspect Victoria is a good bargain.

Friendly hotel with good service. Amazing location with view of the valley. Easy access to the terme spa, which was used alot by the kids. Breakfast was ok, not fantastic, but that was about the only negative thing to say. Hotel was clean, central, enjoyable.

Das sympathische, familiäre und flexible Hotel Viktoria in Leukerbad, in dem man sich sofort sehr wohl fühlt, besitzt eine einmalig gute und zentrale Lage unmittelbar neben der Therme Leukerbad und als einziges Hotel eine direkte Verbindung via neuerstellter Passarelle zur Badelandschaft, was es zum perfekten Aufenthaltsort auszeichnet. Die Zimmer mit Balkon und Aussicht sind sehr gepflegt, sauber und strahlen eine heimelige Atmosphäre aus. Das Frühstücksbuffet ist ausgezeichnet und grosszügig, bietet leckere, regionale Speisen und das Personal ist durchwegs sehr freundlich und hilfsbereit; die persönliche Betreuung und Bedienung durch die Besitzer-Familie bereitet speziell viel Freude. Wir haben uns äusserst wohl gefühlt und das Preis-Leistungsverhältnis ist ebenfalls top. Das Hotel ist insgesamt sehr empfehlenswert und verspricht einen rundum gelungenen Aufenthalt! Ein gebührender und grosser Dank an die Familie Collenberg ist hierbei völlig berechtigt; wir werden künftig wieder Gäste im reizvollen Chalet-Haus sein und die damit verbundenen herrlichen Erholungsmomente sehr geniessen.

Sehr schönes, gepflegtes Hotel Garni. Direkter Zugang zum Therme-Bad. Grosszügiges Frühstücksbüffet mit Auswahl an Fleisch, Käse und versch. Broten. Persönliche Betreuung und Bedienung durch die Besitzer-Familie. Ein rundum gelungener Aufenthalt.