Residenza Letojanni

Residence pulito e spazioso..stanze ordinate e pulite Ristorante ECCELLENTE ☆☆☆☆☆ 5 STELLE. LO CHEF FABRIZIO CUCINA DA DIO.PIATTI OTTIMI E ABBONDANTI TI ALZI SUPER SAZIA. ANIMATORI CORTESI E SIMPATICI CHE DIRE...RITORNERO' DI SICURO

Residenza Letojanni Google review summary 3.8 337 reviews 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ Reviews on other travel sites Reviews Search reviews Zea Preston-Voile 1/5 a day ago on Google I honestly feel like I have to write this review before anyone makes the mistake of being misled by the pictures online. Reality verses online is so different. It is not easily accessible unless you are super fit (we go running and paddleboarding, but the constant hill would be too much for most people). On arrival at Residence Letojanni, there was literally no-one there. We had a walk around calling out to see if we could find anyone. It literally looked like it had been deserted and had been severely vandalised. We felt unsafe. The pictures show the disrepair the hotel was in. There were broken and lifted tiles around the pool, exposed electrical wires, peeling paint, balconies that clearly had some movement and were crumbling. Granted it was a bank holiday, but not to have anyone there, nor to let us know that is unbelievable. There was no restaurant as advertised, so luckily we had hired a car, so went to find a shop to stock up on food. Whilst we gave Loveholidays and the hotel a chance to put things right on several occasions, this was not met. We were offered alternative accommodation in the sister hotel, Hotel Peppe, but this had no self catering facilities or car parking for the hire car. This would have been impossible to accept as we had already spent approximately £80 on food which largely needed to be kept refrigerated. Instead, we were offered breakfast for the duration of our stay, which consisted of cereal and pre-packaged chocolate biscuits, which was nothing like a breakfast you'd expect in a hotel. You'd expect at least toast or perhaps pastries on the continent, so we declined. The next day, we noticed a van and some promotion called ‘Big’ on it. A group of young people started to put out flags on the top area. We asked what they were doing as there were no hotel staff around and one explained that it was a stage. It turned out it was for some kind of teenage Easter camp and they were there until Sunday. They did some kind of 'staging' and put some chairs round the pool and swept up. It was nowhere near a safe place for guests. We were put in the apartment closest to all the noise and asked to be moved, but there was apparently nowhere for us to be moved to. The staff of the company kept us awake at all hours, partying after the teenagers had gone and they would literally go to bed at 3am. We reported this, but nothing was done. Photos show they had 15 chairs on their balcony (each apartment had 4). Sleeping in the day was not an option as the noise levels from the music were so loud, we couldn’t even enjoy sitting on the balcony with the partial sea view, which was overshadowed, so it was cold by 2pm. Had we been warned of an event company taking over the hotel prior to going on holiday, we would have requested to change venues. After 4 days, we cou

Son tornato proprio ieri da questa struttura. Ho trascorso 3 giorni con trattamento all inclusive...Esternamente avrebbe bisogno di un pò di manutenzione ma internamente gli appartamenti son confortevoli e muniti di ogni comfort, Personale della reception sempre gentile e disponibile, altrettanto posso dire del personale di sala, sempre pronto ad accogliere ed esaudire nel limite del possibile le piccole richieste da chi ;come me; non mangia molte cose. Per gli amanti del pesce, troverete pane x i vostri denti, x gli amanti della carne; come me; suggerirei un pizzico di varietà in più, considerata anche l'ottima qualità dei prodotti e dei piatti che servite (Abbiamo mangiato benissimo). Lo stesso suggerimento lo darei x la colazione, non guasterebbe! (Spero non venga considerata come critica quanto come incentivo per raggiungere un livello ancor più alto). Un ringraziamento anche a Giovanni e Steven, che accompagnano giornalmente ,e ad ogni ora, gli ospiti al lido convenzionato con la struttura...sono come tutti gli altri estremamente gentili, sorridenti e premurosi. Riguardo al team animazione, posso dire che i vostri bambini li adoreranno. In definitiva è stata una bellissima esperienza che spero rifare il prossimo anno.