On Vacation Amazon

El hotel es lindo, pero no te permiten comprar servicios de tour por fuera del hotel, cobran 10.000 por 6 horas de internet, tienen inhibidores de señal, no es posible ir a leticia para comprar toures debes ajustarte a los de ellos. Y son toures en donde van 150 personas. Muy mal servicio.

Wunderschönes Hotel. Einziger Nachteil, es liegt im Jungle , 30 min mit dem Boot auf dem Amazonas. Das war auch ein wenig Abenteuer. Ohne Boot kommt man leider nicht vom Hotel weg..

It does not exist. Get picked up by van and driven 15 minutes to waterfront market. Cross an unsafe bridge and hike 25 minutes on boards and in mud to another water front. A man starts giving a speech in Spanish. I grab my bags and

We stayed at On Vacation Amazon near Leticia from 31 October to 3 November 2025. Unfortunately, our experience fell significantly short of expectations, and I would not recommend this property nor the affiliated SelvaTours operator to other travellers. Hotel — On Vacation Amazon What initially appeared to be a jungle escape quickly became an uncomfortable and frustrating stay. Key issues encountered: • Misleading package & food situation Our booking ($341.87 AUD, double standard room, incl. breakfast and transfers) did not make it clear that you must purchase a full-meal package or pay inflated restaurant prices once onsite. The hotel is isolated — approximately one hour from Leticia’s port — with no alternative dining options. Once you arrive, you are effectively captive. • Aggressive upselling & membership pitch Upon arrival, guests are subjected to an hour-long sales session for a USD $5,300 hotel “membership”. It set an uncomfortable tone and felt highly inappropriate for a hospitality environment. • Poor room infrastructure & comfort • Air-conditioning only available 8pm–5:30am and only upon request, often with a 20-30 minute wait • Bats in the room, including one flapping around while we tried to rest and others trapped in the walls • Rooms constructed of thin timber planks with no sound insulation — early-rising guests and loud TVs/music from 4am made rest impossible • Room odour likely from humidity and wildlife presence • Cleanliness passable but certainly not to standard for the price or setting • No phone in room, and no reception signal, meaning long walks to reception for any assistance • Service & communication Some staff were polite and did assist when asked (e.g., removing a bat), but English-speaking staff were not easy to identify, making it challenging for international visitors. • Feeling of commercial focus over guest care The overwhelming impression was that the hotel prioritises profit-maximisation over guest experience, supported by frequent upsell attempts and minimal service delivery. Many other guests expressed similar frustration during our stay. In summary: While nature immersion is expected in the Amazon, there is a clear difference between rustic eco-lodging and a poorly maintained facility. This hotel leans toward the latter. We could not wait to leave and would not return nor recommend to family or friends. Tours — SelvaTours SelvaTours appears to operate exclusively with the hotel, creating a monopoly-style arrangement for guests. The lack of competition appears to have fostered complacency and a transactional rather than experiential approach. Key issues: • Disorganisation & delays Told to be ready at 7:15am only to depart at 8:30am. This was consistent, resulting in wasted time. • Safety concerns Boats appeared over capacity and life jackets were not consistently available for all passengers — unacceptable in river conditions like the Amazon. • Language accessibility No English briefing o

Area is nice but to much gated and locked in the hotel area. Pool and bar is super busy with almost all day long loud music in the jungle? Some people love it but that’s not what you travel to the jungle for. Rooms have been great but like mentioned and like in all Colombia the noise problem with super thin walls and neighbors again with music or not caring about any others. Worst for us was no one told us anything about the property or whatsoever so we got woken up next morning 8 am and got told out ferry would be there and we need to leave ! After a rush out of bed the ferry didn’t wait for us. Now no one spoke English ( my travel buddy spoke Spanish but wasn’t as much truth telling) so we couldn’t get back to the room and got told we would need to wait now till 3 pm for the next one. After trying long discussions and about 90 minutes of stress and waiting we got driven by a small aluminum boat with no cover and a semi broken engine ( I am into that kind of adventure so I liked that part), but the reat of the morning was simply a nightmare ! place is recommended when u wanna party and do a few overpriced tours but if you wanna explore the real jungle better travel further north to puerto nariño! It was a very unique and special place to be Area is nice but to much gated and locked in the hotel area. Pool and bar is super busy with almost all day long loud music in the jungle? Some people love it but that’s not what you travel to the jungle for. Rooms have been great but like mentioned and like in all Colombia the noise problem with super thin walls and neighbors again with music or not caring about any others. Worst for us was no one told us anything about the property or whatsoever so we got woken up next morning 8 am and got told out ferry would be there and we need to leave ! After a rush out of bed the ferry didn’t wait for us. Now no one spoke English ( my travel buddy spoke Spanish but wasn’t as much truth telling) so we couldn’t get back to the room and got told we would need to wait now till 3 pm for the next one. After trying long discussions and about 90 minutes of stress and waiting we got driven by a small aluminum boat with no cover and a semi broken engine ( I am into that kind of adventure so I liked that part), but the reat of the morning was simply a nightmare ! place is recommended when u wanna party and do a few overpriced tours but if you wanna explore the real jungle better travel further north to puerto nariño! It was a very unique and special place to be

it is a holyday resort at the edge on the Amazon jungle. keeping in mind this, the resort is spectacular. within the resort there are clean wooden boardwalks and which goes then into silty jungle paths. there are good daytrips available. what you can't expect is hot water in the shower. the 90minute transport from the airport to the resort is well organized and pretty picturesque.