Utente ospite
25 gennaio 2024
Situated in the Reberty 2000 area of Les Menuires, the CGH Chalets du Soleil is well located for relatively simple ski on/walk off piste access. Comparative to other CGH residences I have started, the apartment here was very small. The amenities are as you expected for the price, decent functional kitchen, sitting area (lounge) too small to accommodate the number of guests the property holds, very basic bathroom/WC facilities. Ordinarily this would be a 3/5 rating... HOWEVER... The overwhelming rancid smell of cigarettes in the apartment is disgusting. Despite it being a no-smoking hotel, ashtrays are present in the room and the odour is awful. They are clearly aware because upon arrival there was also a strong smell of fragranced floor cleaner which was trying to mask it but somehow this just made it worse. The smell is ingrained into the apartment, and for a non-smoker, this totally spoils the accommodation experience. The boot warmers/driers in the ski room lockers do not work sufficiently and your boots will be wet in the morning. When talking to reception about this they said 'because of the cost of energy head office have reduced the temperature and time these are turned on' and we were told that there was nothing they could do about it. They also said they had received many complaints from guests about this. The CGH WIFI is appalling. I mean really appalling. It is the same at every one of their venues. They advertise having WiFi but really, it's message sending at best, and definitely no streaming, downloading or significant browsing. Poor show in 2024. Staff are friendly in a clueless kind of way. This will be my last CGH holiday. The slightly lower price comes with a significantly lower experience.
Traduci