Utente ospite
1 aprile 2024
Check-in & out rules way too strict… 5 pm and 10am don’t make sense when you charge over 600$ per night. Both should be between 11am and 1pm following industry standards. Then when you sauna isn’t working, you should offer a rebate or any kind of commercial gesture, not just saying we will inform the maintenance… Kitchen sink was liking and shower head was dead with water coming off all parts. The “window” where so dirty you couldn’t see through and although we could guess the Colors, it didn’t allow us to enjoy either the mountain view or the stars… The whole site looks under construction, not in any way a “Deluxe” experience except from a price standpoint. Lastly Ekki sushi was similar to the rest of the experience, overpriced for average food, way too salty and forcing you to eat at the restaurant with a takeout menu offering a 3rd of the overall options. Thanks for the stay, but the Deluxe option clearly felt like a standard overpriced.
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