Utente ospite
30 dicembre 2023
I visited Bandung so many time. This is the most horrible 4 star Hotel and i dont its qualify 1 star hotel.
1. The room dont have air condition, dont have fridge, the window is broken, dirty floor, dirty bed sheet, got a lipstick mark on the blanket and i dont think they wash the bed sheet and the blanket also a lot of insect inside the room
2. The bathroom is dirty and smelly, i dont think they clean up the bathroom. Inside the bathroom they dont provide towel. We booked 4 rooms and one of the room got towel but its very smelly like ****.
3. The pool is also dirty, they dont have a gym. Ussualy 4 star hotel got a gym
4. We ask the room service for a bucket of ice cube. But they came and send us with a bowl of ice cube. They said we must pay for a bucket of ice. Its ok for us. But they never come with a bucket of ice cube. And we dont think they have an ice bucket.
5. My wife wants to borrow a haor dryer. And they came with broken hair dryer
6. The room location also horrible.
I prefer sleep in my own toilet rather than sleep on this hotel. I trybto get a refund and ask the hotel to give me another room but they cant help
It was horrible experience
Dont go there. U better bring ur own tents and sleep on rather than pay this hotel. At lease sleep in tents is free
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