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Abbiamo soggiornato in una camera al piano terra con accesso diretto alla piscina e una piccola terrazza proprio davanti alla stanza Tutto era molto pulito e moderno Abbiamo goduto di un menu entrata -plat-dessert per un prezzo ridicolo , su una terrazza ombrata Tutto era molto buono Il colazione era sotto forma di buffet molto ben gareggiato Il personale era molto simpatico, anche se nessuno parlava francese

L'hotel vacanze di qualità, dovrebbe essere così tanto!Visto più di un bellissimo uccello nella foresta vicina

Camere moderne, curate nella pulizia e nell'arredo (anche il bagno, con una bellissima doccia walk-in); bella anche la grande vetrata che illumina in maniera ottimale tutto l'ambiente. Un difetto: i punti luce, mal disposti e non troppo luminosi, per cui senza sole rimane sempre qualche parte di camere sfornito della giusta illuminazione. Letto comodo, cuscino un po' meno perchè molto morbido e senza una forma ben definita. Alla reception ci hanno aiutato con ogni richiesta che abbiamo avanzato (tra l'altro parlano un ottimo inglese) e soprattutto ... servono una colazione che, in ogni proposta, è eccezionale: più salata che dolce ma la scelta è ampia e qualitativa. Qui vale la pena fare gli strappi alla regola e regalarsi colazioni energetiche ed internazionali, uscendo un po' dai canoni classici italiani della colazione dolce. La pulizia giornaliera della camera è solo su richiesta (se si soggiorna per più di quattro gg, vengono fatte comunque).

Never again. We came here for a quick drink and something to eat because we were stuck in traffic on our way to Utrecht. I have been going to van der Valk hotels for years. We have dined or stayed at several this week alone such as Dordrecht, Blijdorp and de Bilt. As such I am used to a specific level of service at van der Valk establishments. This one did not deliver. We waited a long time to be seated. Once the bartender saw that none of the young serving staff were going to seat us, he took it upon himself and served us our drinks and took our order. We would have liked some coffee afterwards, but the serving staff completely ignored us. We therefore decided to forego coffee and pay. A young lady came to clear our table and I asked her for the bill. She said she’d bring it right after she brought our plates to the kitchen. Unfortunately, one of the young male receptionists decided to take his break at a table at the far end of the restaurant right as she came out of the kitchen, and she decided that sitting at the table and flirting with him was more important. None of the other staff were anywhere to be seen. She finally decided to get back to work 20 minutes later. I got up and walked to the bar where all the serving staff were now standing and asked for the bill, again. I then got a snarky answer from one of the male servers that his colleague was currently printing it. I replied that she had been “printing it” at the table at the far end of the restaurant for the last 20 minutes and that I was done waiting for it. It took another 5 minutes and the same young male server ended up bringing us the bill. She did not have the courage nor the decency to own up to her mistake and apologize in person. Instead, she sent out a colleague to possibly take the heat from dissatisfied customers for her rudeness. When we left, all of the serving staff had made themselves scarce. I am sure other customers would have just left without paying instead of waiting a total of 25 minutes for the bill. As said in the beginning, I will not be visiting this particular van der Valk again. There are others close by with much better service that this young staff should take as an example!

Unfortunately, we were not lucky to encounter the right reception staff. At our arrival we were not even greeted. We had to attract the attention of the reception staff to be able to check in. Interesting approach, especially if the person is standing right in front of you. 10 minutes after check in I approached the reception for a question and the same woman asked: ”Are you checking out?” The rooms were very cold and there was no heating in the rooms, even with 11 degrees outside. We were told by the reception that the heating turns on automatically when the temperature outside reaches 20 degrees or lower. It did not happen. Breakfast: poor variety. No milk in the coffee machine and when asked staff instead of providing tell you: ”Just use the creamer.” If you ask for a yoghurt you are told they don't have any and you see them taking the same product to selected guests. Also, at our checkout not even a thank you and not even a goodbye. We've been in other Bastion hotels and all were great, with polite and friendly staff, service oriented and a regular breakfast service. And let's not forget the heating. So this hotel is an exception to the rule. Barendrecht is nice but the wrong hotel if you want to feel like you're a little bit respected. I hope this helps next travellers not to get in the same situation.