Recensioni su H2 Hotel Leipzig

Risposta dalla struttura: Dear Guest,Thank you for taking the time to leave your honest review. We are sorry that we did not meet your expectations during your stay and apologize for any dissatisfaction. Your comment about your experience is very important for us and we thank you for sharing your concerns with us. Statements such as yours help us to see how we can make improvements for the future. Best regards,Your H-Hotels Team,Anika Müller - Online Reputation Manager

Risposta dalla struttura: Dear Guest,Thank you for your feedback and the positive review! We're glad you enjoyed our location and breakfast. We appreciate your comment about the WiFi and will work on improving the service. We look forward to welcoming you back soon!Best regards,Your H-Hotels Team,Anika Müller - Online Reputation Manager

Risposta dalla struttura: Dear guest,Thank you very much for taking the time to review your stay. We are so happy that you enjoyed your time with us and that our service and amenities met your expectations. We are looking forward to welcome you soon again! Greetings from the H2 Hotel Leipzig. King regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager

Risposta dalla struttura: Dear Yee Fung,thank you very much for choosing our Hotel for your trip and for sharing your impressions with us and our future guests. Guest feedback is very helpful for us to improve our service. We hope to welcome you very soon in our hotel.Sincerely,Your H-Hotels Team,Anika Müller - Online Reputation Manager

Risposta dalla struttura: Dear Empire,Thank you for your time to rate on your recent stay at our hotel. What a pity that we couldn't fully convince you of our great modern comfort and service features our H2 Hotel generally is appreciated for. To help improving ourselves we would have liked to know more detailed what we can do in your opinion to enhance our quality level. The satisfaction of our guests is our highest priority and an extensive feedback important for us to aspire accordingly improvements. Hopefully you will give us another opportunity to convince you of our high quality level and excellent hospitality during a future visit. Best regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager

Risposta dalla struttura: Dear Guest, Thank you for taking the time to share your great review with us and other guests. We are very happy to read that you had a good experience at the Hotel. Your positive feedback is a great motivation for the entire team. Thank you very much! We are looking forward to welcoming you again in Leipzig!Best regards, Your H-Hotels Team, Anika Müller - Online Reputation Manager

Risposta dalla struttura: Dear Mambie,We are thrilled how much you enjoyed your abidance at our hotel and we would like to thank you for your amazing rating. How lovely to know that our modern comfort as well as excellent service features met your expectation and made your stay delightful. We already look forward to enable your future visit just as memorable.Kind regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager

Risposta dalla struttura: Lieber Gast,vielen Dank für Ihre freundliche Bewertung! Es freut uns sehr, dass Ihnen die Lage, das Frühstück und unser schneller Service gefallen haben. Wir haben uns bewusst gegen einen Tisch mit Stuhl im Zimmer entschieden, um den Raum optimal zu gestalten, verstehen jedoch, dass dies je nach Bedarf variieren kann. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Liebe Grüße,Ihr Team von den H-Hotels, Anika Müller - Online Reputation Manager

Risposta dalla struttura: Dear Guest,Thank you for your feedback and review! We're glad to hear that you appreciated the hotel's location and cleanliness. We apologize for the inconvenience regarding the lack of slippers and basic hygiene products. We will take this into consideration and work on improving this aspect of our service. We hope to welcome you back soon!Best regards,Your H-Hotels Team,Anika Müller - Online Reputation Manager

Risposta dalla struttura: Dear 이리와여행,Thanks a million for giving your recent abidance at our comfortable hotel such a fabulous rating. We are delighted that you enjoyed a great time with us and experienced an attentive service throughout. Please recommend us to your friends and come back soon for another memorable stay in nice ambience. Best regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager

Risposta dalla struttura: Dear Guest,Thank you for your feedback. We are sorry to hear about your disappointing experience with our reception. We apologize for the unhelpful response regarding the disposable slippers and will make sure our team is more attentive and friendly in the future.Regarding the room amenities, we take your comments seriously. While our rooms are designed to be modern and minimalist, we understand that a desk and a kettle are important for comfort. We will review these aspects and consider how we can improve the overall guest experience.We hope to welcome you again in the future and provide you with a better experience.Best regards,Your H-Hotels Team,Anika Müller - Online Reputation Manager

Risposta dalla struttura: Dear Guest,Thank you very much for your review! We're delighted to hear that you enjoyed our hotel's central location and appreciated the convenience of being close to the train station and its excellent facilities. We hope you had a pleasant stay and look forward to welcoming you back soon!Best regards,Your H-Hotels Team,Anika Müller - Online Reputation Manager

Risposta dalla struttura: Dear Guest,We are delighted about your brilliant rating as it confirms that your abidance at our hotel was pleasant and our conveniences highly appreciated. Please come back soon and let us enable your next stay just as memorable.Best regards,Your H-Hotels Team,Anika Müller - Online Reputation Manager

Risposta dalla struttura: Dear Guest,Thank you for taking the time to share your feedback. We’re pleased to hear that our hotel’s location was convenient for you during the European Championship. We’re sorry to learn that the room size and the window facing the courtyard did not meet your expectations. We are committed to enhancing our services and hope to provide you with a better experience on your next visit. Thank you once again for your feedback, and we look forward to welcoming you back in the future!Sincerely,Your H-Hotels Team,Anika Müller - Online Reputation Manager