"Questo piccolo hotel è molto confortevole, accogliente con doccia e bagni complementari. Il cibo era eccellente e così è stato il servizio da tavola della bella Helena. Superb spa recentemente ristrutturato con sauna, stanza a vapore, letti infrarossi, sala rilassante e docce splendide. Ci sono voluti circa 7/8 minuti per l'ascensore sciistico e un po' più a casa. Raccomandere agli altri per il caldo benvenuto e soggiorno confortevole."

"Sono quasi 30 anni che vengo in questo albergo, penso che sia la miglior recensione possibile. Tutto dall’atmosfera generale al cibo , dalla zona spa bellissima. 3 saune e bagno turco. Stanze di varia misura ma tutte complete di tutto. Insomma non trovo una critica. Grazie a Stefan e Isabelle"

"What should have been a special evening turned into an absolute farce from start to finish. This hotel advertises two very different restaurants: an upscale dining room and a casual pub. We specifically booked the upscale restaurant through their own website, received confirmation, and dressed accordingly. Unfortunately, none of that mattered to the staff or management. Upon arrival, we were immediately brushed off by a waitress who after quickly scanning their reservation form, assumed we were reserved for the pub and then ushered us in that direction like confused walk-ins. Only after stopping another waiter and showing our reservation confirmation were we escorted back—clearly proving we had booked the upscale restaurant all along. That’s when things went from bad to unacceptable. The receptionist located our reservation but casually explained that their system often books people into the “wrong restaurant.” Despite acknowledging that our upscale reservation existed and was their error, we were told the upscale restaurant could not accommodate us and that we would have to eat at the pub instead. Naturally, we asked to cancel—since we were not being offered what we reserved—and requested assurance that we would not be charged the €200 no-show fee. The manager’s response was astonishingly hostile: eat at the pub or be charged €200. No apology. No accountability. Just a thinly veiled threat to pay for their mistake. Left with no real choice, we ate at the pub we never wanted to visit. The final insult? Nearly an hour wait for food that was mediocre at best—hardly compensation for being strong-armed into downgrading our entire evening. This establishment has mastered the art of overpromising, underdelivering, and punishing guests for its own incompetence. If you value your time, money, or dignity, do not trust their reservation system—and certainly don’t expect management to act in good faith when things go wrong. One of the most disappointing dining experiences I’ve had, not because of the food alone, but because of the utterly unacceptable treatment of paying guests."

"We as a group have always had a wonderful time at the hotel Sonnenburg. I have only been 6 times but the rest of the group have been coming to the hotel for at Least 14 years . They all know the owners and the ski shop personnel very well and count them as friends . The staff in the hotel are well trained , friendly and efficient, from the reception staff to the porters , waiters and cleaners . It’s a beautiful setting with ski and ski out . The food is great , especially breakfast . The dinners are varied and very tasty ."

"La giornata e la gentilezza del personale sono fantastici.Come viaggiatore solitario si può sentire da solo a volte - qui mi sentivo a casa. Il mio viaggio non è iniziato bene a causa di un errore nella prenotazione (un errore da parte mia), quindi non ho avuto accesso a una stanza che soddisfa le richieste che avevo. Ma il personale e il modo in cui si incontrarono i loro ospiti mi facevano dimenticare, e mi piaceva solo stare in campagna e lavorare da lì Se c’era spazio per me la prossima volta che sono a Lech, allora certamente voglio rimanere qui di nuovo."

"Ottima esperienza, accoglienza super da parte di Claudia sempre gentilissima e disponibile, Camere ampie e comodissime. Un po' lontano dal centro ma servito da ottimi minibus sempre puntuali!! Da provare!!! Io ritornerò, magari in estate."

"Small but nice house. Not cheap, but nothing is cheap in Lech.....My single room (with parquet flooring) was spacious enough, nice and clean bathroom. The bed has a good mattress, the duvet was too warm for me personally (but that's a matter of taste). The kettle in the room was very practical! The breakfast buffet is great! Very good selection of different things! The homemade muesli is a highlight!! I will definitely come back!"

"Chi avrebbe mai immaginato che qualche giorno sulle Alpi potesse essere così rigenerante? L'Arlberg e il suo staff sono stati impeccabili. Il cibo era delizioso. E il panorama è impareggiabile."

"Absolutely wonderful. Spotlessly clean. Marion is a fantastic host providing valuable information, driving us to main lift, booking taxis and so much more. Daily bread delivery and basic grocery items available from from desk. Ski out. 100m walk back to apartment at the end of the day. Close enough to walk to everything. One of the best ski apartments we’ve ever stayed in. Highly recommended."