Days Inn by Wyndham Lebanon

Very clean and comfy hotel

The room had an odor. Once I turned on the air, it helped a little. The ice machine was broken. The beds felt musty. The continental breakfast which was a reason I booked there, was a joke. We went to Chickfila.

It was convenient to plenty of restaurants and a walmart. The room was clean. Staff was friendly other than some need to learn to speak and understand the english language.

Hopefully they bug bomb it soon. Got to the hotel and had an easy check-in. Get to my room, bottom floor. Set everything down, greet the WiFi on my phone and laptop, get my clothes out for a shower, go to use the restroom and I pull the shower curtain back and see two baby cockroaches in there. I chalked it up to being on the bottom floor, washed them down the drain, and went to go to the bedroom part. I see a grown cockroach at the back side of the toilet. Get icked out but went to the bed. I checked the pillows and didn’t see anything, so I get on my laptop to do homework. I was doing that for probably an hour or two. I go to shower and I see two of them crawling on the floor. I use the restroom and then see one in the toilet bowl. I flush it down the drain and proceed to shower, thinking I’ll call them when I’m out to get moved to another room. I grab the wash rag I put on top of my toiletries and there’s one crawling on it. I rush to rinse my hair and get out and grab the phone to call them, I look over and there’s one crawling on my pillow and starts crawling on the bed. Man at the front desk apologizes profusely and says that they’re all booked up but his manager says they can discount my night and move me tomorrow. I ask him how I’m supposed to sleep in there with them crawling on the bed. He talked to her again and says if I can get ********** to call them they’ll give me a refund. Thank God for the customer service rep in chat. Dropped off my key and drove 4 hours back home, sobbing and angry.

There were roaches in our fridge. Indoor Pool was closed for the "season" not reflected on website. When we walked by pool it looked to be up and running and clear but was closed. The pool was main reason i chose this hotel. Website said crib was available upon request. When We asked for one we were told they didnt have one available and brought a roll bed in For our 1 year old to sleep on. Which was not safe at all for the baby. Breakfast wasnt good. What little biscuits were there were like bricks. Reserved room almost about aweek and half in Advance. Put in notes needed crib. If id known would have brought her play pen for her. So did not sleep because baby couldnt sleep because no crib.