Hotel Jungfrau

Dirty, smelly, over-priced. Older properties in need of a refurb are one thing but dirty, unclean properties is another and is not acceptable. Thick dust everywhere - under beds, on top of wardrobe, on bathroom cabinet, mouldy bathroom ceiling, squashed dead animals on walls and floors, door locks that don't work properly, a pervading smell of bins in the stairwell, broken tiles in bathroom, missing grout, mould and dirt on hair-dryer cable, a kettle but no cups, glasses, tea or coffee in the room. We stayed in room 35 one night which has a balcony over looking the road and then in room 33, which looks out the side to the Staubach Falls and was cleaner but still not At £150 a night in September 2024 with no breakfast included (offered at an extra £15 pp cold buffet) this is a terrible choice in Lauterbrunnen, they are trading on the the fact that several hotels are closed in summer and so demand to stay in the valley is high. The staff though are friendly and were quite helpful and the bedding is clean and a free car park.

we receive a room with a broken bed .was a twin beds room but the beds were not the same one was broken and unusable.we made a complain to the owner by phone and he tell us that we can cancel the reservation even though we already paid in advance.we din"t receive our money back until today one month later.this room was not suitable for sleeping , the entry was through shoewer that was in very bad condition.our recomandation is not even try this hotel.we stay nearby ad-hoc with a few more money but in excellent conditions.administration of this "hotel" is not swiss and the level of this "hotel" is very low even for a poor country.