La Ventana Azul Surf Hostel Gran Canaria

環境不錯，四人間，有個小陽台，二樓有個餐廳可以坐公共區間

Un soggiorno incantevole in riva al mare, dove ci si sveglia con il suono delle onde, dei colori, del sole e in ottima compagnia. Il personale è molto disponibile e fa di tutto per assistervi; inoltre, è multilingue per chi ha una buona madrelingua. Un luogo memorabile e un luogo di incontro.

Watch out from their policy I've booked in this hostel for 3 nights and I left after the first one. The hostel looks fine, nice terrace and good location. I've decided to left after 1 night because i got 9 bites from bed bugs (when the receptionist took photos of my bites, the manager told her "it could be a spider or an other insect") They were full and they couldn't set me up in an other room. They changed the mattress (probably the manager realised that weren't spiders or others insects bites..better late than never), but i didn't feel to stay anyway (i was in a 6 beds room). I don't blame anyone for that. Unfortunately, it happens sometimes in hostels. I just do not agree with the hostel policy. I've asked them if it was possible to get the refund from my 2nights left, and they told me no refund in case of bed bugs, it's their policy. So, just to let any traveller know, there no refund in case of bed bugs. As I wrote it, i don't blame anyone. It happens in hostels sometimes. From my point of view, their policy is not fair. Plus they told me that weeks early of my arrival they had the same problem with an other guy. Think guys before to book this hostel.