Hotel in zona SALTO Trampoline Park - Larnaca Marina, Larnaca

Non riesco a dire cosa non mi è piaciuto perché ogni cosa è stata perfetta. Ci hanno accolti e coccolati per tutto il soggiorno. Una menzione speciale per la signora al Desk gentilissima che ci ha consigliato molte attività da fare anche diverse nel loro genere (mare e montagna). Check-in comodissimo e possibilità di richiedere oggetti non presenti nella stanza come asciugacapelli e prese di corrente. Le pulizie sono state perfette, le gentili signore ogni giorno mi facevano trovare il pigiama piegato in maniera simpatica, una cosa davvero molto dolce. Sono stata 10 giorni e al termine della vacanza ero davvero triste perché ci hanno fatti sentire come in una famiglia.

La posizione è buona, non ci vogliono più di 10 minuti per raggiungere la spiaggia. L'hotel è pulito e ordinato, le camere sono relativamente grandi e c'è molta acqua calda per fare il bagno. La colazione è ok ma non c'è molta varietà.

Confirmation with Best Western plus Larco, Pontou Street was made months before my arrival requested to put me in room opposite my friend's apartment. When I arrived the receptionist literally told me they are over booked i must go stay in a hotel 5min away for one night and I they will offer me lunch or dinner, like half board. I wanted to experience Larnaca eat in different restaurants everday Luckily I was with a friend who is a local, she immediately said No because the hotel for transfer was terrible, tried another and she said No terrible as well. Eventually I was booked in another hotel for one night called Leonardo Boutique Hotel, George checked me in, he was fantastic. I will stay here next time because location is great and hotel is very clean. My evening with friends was ruined, even the person driving to the new hotel wasn't happy. What upset me the most about Best Western plus Larco was being ordered to go stay in a different hotel without apology. The first thing to say is to apologies and explain the situation. Even the next day when I came back to check in, the lady at reception was so defensive agressive speach, she just said they are just receptionist they don't make decisions then I told her she never apologised and then she replied oh im sorry. That already spoilt my stay. I thought your employer gave you the job and you must take responsibility, sometimes by just apologising, you are the first point of contact and depending on how you speak can make a difference to someone's stay. It was my first time to stay with Best Western and I dont wish to stay with them again.

Sono stato molto felice di rimanere lì. Non posso dire una parola cattiva circa l'hotel. Molto bel personale, bel posto, bella piscina, buoni prezzi al bar per il rinfrescamento, accogliente area esterna per mangiare. Se qualcuno come me ama i gatti, sarebbe un hotel perfetto per loro, perché ci sono gatti di strada che si curano localmente vicino in una zona verde, che mantiene i ratti e i bug lontani.

I booked a cheap hotel as I only needed it to sleep and shower in as I was out everyday. You pay for what you get. However the amount of stress caused on check in I was not prepared for. I understand reservations may not appear for many different reasons so I have more patience and understanding than most, however to be told on check in there’s a piece of scrap paper saying I’ve been moved to another hotel 40mins drive away, when I was told their was rooms available, with no proper documentation and I have to pay for the taxi and somehow claim it back from some person tomorrow, then met with a shoulder shrug when I said no just isn’t ok. I spent all evening trying to sort out the check in. Communication failed terribly in this occasion. I was left to sit and basically deal with my reservation myself for 4 1/2 hours talking to the company I booked with, not knowing If I was getting a room here or not and looking for other places to stay. To find out there was a problem with the payment, which if I was told from the beginning it could have been dealt with a lot quicker and reduced the stress of trying to be sent to another hotel, not knowing if they actually had my booking. A lot of reassurance points were missed. Which wasn’t a great start to my holiday. However on another note, This hotel has huge potential and I don’t think the owners realise. It just needs some some TLC, with its location being 5mins from the airport, the beach out side, ***** of restaurants 30 seconds away, volley ball, water sports on the beach out front and 2mins walk from the bus stop to larnaka centre (or 30/40min walk) and only a 5min walk to the salt lake. The actual hotel needs some love and work to it. With the partnership it has with last minute.com and potentially others, it could do really well and stand a very good chance in the market. Just some advice , Get the pool and upstairs bar fixed so it’s suitable for leisure guests when they come next summer. As it stands you wouldn’t be able to relax in the hotel during the day. The lobby area is lovely and spacious, the decorations and branding is simplistic which is nice. The outside of the hotel looks lovely with the huge flamingo. Do up the bedrooms, get the showers fixed, re paint, fix the door handles , make it look fresh like the photos advertised. When you get more guests coming , then focus on re designing the breakfast buffet, so there’s more of a selection. Then focus on customer service and making it feel warm. Let people aware you have made changes and ask the guests to leave reviews, better your chances of new business and more money. As people read reviews before staying. Look at the surrounding market and competition, what are your USP’s ?, where do you stand out?. It’s such a shame to see a hotel with potential go to waste. I hope the owners see this and start to put some love into the hotel.

Sono già membro di Accor, ho prenotato il Mercure Larnaca Beach Resort. Le mie aspettative sono state ben superate. L'hotel è stato aperto di recente e tutto è completamente nuovo e pulito! Il personale è molto sforzato, amichevole e competente. Per citare Denis è alla reception, super amichevole e professionale. In cucina Valentina è un sogno! Inoltre, vorrei menzionare il cameriere con i capelli più lunghi e oscuri - amichevole, sempre aperto per una conversazione. In tutto il personale è top! La posizione dell'hotel è a circa 20 minuti dall'aeroporto di Larnaca. È situato direttamente sulla spiaggia con una bella struttura polacca. Avevamo camere 404, molto moderne e di dimensioni una camera standard normale. abbiamo mangiato 3 volte in hotel per la sera - era eccellente e molto delizioso. Ci sono alcuni ristoranti e caffè intorno all'hotel. Un supermercato è a 2 minuti dall'hotel. Posso consigliare l'hotel e sarò sicuro di tornare in estate. 10 punti su 10 - così fa una vacanza divertente.

Absolutely , wonderful hotel With wonderful staff who are on hand to help you day and night it’s no trouble to them at all. They’re very polite and very courteous. Food is amazing. The bar area is amazing. The only thing I would say is a couple of the staff in the restaurant near the spa were a little rude to me and my husband when we called her over to our table, other than that the best hotel I would recommend to anyone and everyone I loved it. I never wanted to leave or leave the island either.

Questa è la nostra seconda volta che abbiamo soggiornato in questo hotel, e ho ripreso per l'anno prossimo per rimanere qui. Il personale è molto utile e gentile, è molto pulito non può alcun errore. per noi questo hotel è molto buona posizione, perché abbiamo famiglia a Cipro e non lontano dall'aeroporto. l'unico problema è la TV, perché ho avuto solo molti a ottenere un canale per lavorare & che è la BBC Notizie, spero che l'anno prossimo, quando arrivo, avrò una TV migliorata, ma non la fine del mondo. (come guardare qualche sapone greco) che andrà mai a Cipro, trovo questo è l'hotel per rimanere.

My room was clean, bed was comfortable, air-con worked really well. Great views over the pool & sea. Breakfast was reasonable. The pool area is very nice & well appointed, there’s plenty of sunbeds / cabanas around The staff were very friendly & helpful. The hotel is in a quiet location & the beach is only a few mins walk away. Larnaca is 25 mins away in a taxi. If you want a quiet, chilled out place that’s good value for money, this could be the hotel / area for you. If you’re after local nightlife within walking distance then maybe not!