Utente ospite
13 marzo 2023
Never felt the need to complain about a hotel stay up until now. We stayed with Onisillos Hotel from March 9th to the 11th and it was well and truly the worst experience ive ever had staying at a hotel. The windowsill in bathroom was vile, rotten and falling apart. Loose tiles in all parts of the room on floor and walls. We had to request to have the hot water turned on in our room for a shower and then the manager pressured us into having a shower quickly so he could turn it back off again. He kept complaining that every time the expensive part from the boiler breaks when people shower, he needs to order the part from Italy and will bill the customers for this. On the Friday morning we showered and then left our room for breakfast and to go and have a swim in the beach, when we came back to our room, we asked for the hot water to be turned back on so we could wash and get changed for the evening. The manager at first denied us having a second shower until I said we'd been in the sea and I need a shower to wash off the sand and salt... I was disgusted by him even denying us a shower when we were paying guests. The shower itself was broken and not fixed to the wall, had low pressure and the water was lukewarm at best even when boiler was supposedly turned on. Our TV had a Greek plug with a UK plug socket on the wall so we were unable to use the television. When we addressed this with the manager, he asked if we could speak Greek as this is the only language on local TV so don't worry about the TV if we cannot. Room was filthy under the beds/tables and we found mess under every bed including a water bottle in the bottom of the sofa bed with an expiry date from 2 years ago! Had to hand in our key when we went out in the evening which I've never had to do at any hotel I've ever stayed at. Hotel was generally old and dilapidated. All in all would avoid staying here. Awful.
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