Los Zocos Impressive Lanzarote

Hotel lovely Arrived 23.00 hrs from scotland.no food or a drink for you.check on all good.handed a map and off ypu go to find your room. All food very good.good variations from breakfast to evening meal. All drins ok in all inclusive. You can upgrade to premium drinks for 30 euros per person per day.pre book this when you are booking holiday. All staff very friendly. On check out day.check out is 12.00.if you want to extend your room.you can only extend for 2hrs at 45 euros.very expensive if you have a uk flight at night time.you can only get a shower in the afternoon of your checkout day if you pre book this the day before.if you don't book this you don't get a shower. Very poor on behalf of hotel.need to have a bit more facilities for all guests

Have just returned from a week at Los Zocos Impressive Lanzerote. I (29) travelled with my mum (62) and daughter (2). Upon arrival we were given a 2 bed apartment despite only booking 1 bed which was a pleasant surprise. Check in advertised in reception to be from 4pm however the room was ready when we arrived around 1pm which was great. We had an issue with our room not locking. I reported this 4 times over the space of a couple of days until it was finally fixed which wasn’t ideal. There’s signs up in the room advising to lock doors etc at night and when going out but ours did not lock and there seemed to be no urgency to get someone out to fix it. Also the safes in the room came at a charge of 10€ deposit + 3€ per day which seemed steep as I’ve not had to pay for safes in other 4* hotels. Rooms were cleaned daily and towels replaced as and when requested. overall fairly clean and always smelt nice when returning from the day but I would recommend packing a pair of socks or slippers as the floors were filthy by the end of the week and I’m not sure they were cleaned properly during the stay. Pool area was great, especially if you have kids as not too deep. We did have to join the brigade of people putting towels out in the morning to secure a spot by the toddler pool as if you can’t beat them… join them. Even out of season, sun beds were being reserved before sunrise despite pool not opening until 10am. Often people securing sunbeds and not showing up until gone mid day which was annoying especially as not many beds by toddler pool. Would have been good for pool to be open earlier, even 9am would be better and staff removing towels before this time. Pools were VERY cold though and on the windy days made it too cold to sit around after getting out. Rooms were noisy, we were on the ground floor and late at night sounded like people rearranging furniture or walking around in heels above us. So loud that it even woke me multiple times each night. Lovely sized terrace though which overlooked pool area. Full sized fridge, kettle, hob and storage for food which is great when travelling as a family. Location was perfect, close to beach and shops. Close to bus stop if wanting to venture out further. HOWEVER… We only ate in the main buffet style restaurant as we had a 2 year old with us. Unfortunately the food was poor at best. Not as much choice as other 4* I’ve stayed in and to be honest what was there wasn’t great. I wouldn’t class myself as fussy in the slightest but I struggled finding something that looked appetising to eat. Even when going in as soon as restaurant opened at 6:15, the food was luke warm. I’m surprised the seafood paella that had been left warm over a lamp hadn’t made someone ill. Deserts were underwhelming with limited choice and no flavour. Even the fresh fruit options were just melon or grape. The odd night there was some papaya which was nice. The cocktails in the all inclusive were from a machine so just a mixtur