Holiday Inn Express & Suites Lantana

Safety concern The room itself was clean. 5 star for housekeeping. The morning after checked in; I realized I slept with an open door. The door seems lock: but with a little push it opened. I called the front desk to report the finding. The manager came then moved us to room 331. Room 331 was worst ... the door also doesn't lock, and no dead bolt. So we had to move back to room 222 even though the door was not secured. And the TV did not work during the entire stay.

The food was ok bed ok but it was clean and the manager of housekeeping treat us very bad no education she need to go to school to learn how to treat a guess that place had a cockroach

Bed was comfortable, room cleaned nicely. However, there was only a small of body wash was in the bottle, and it was not replenished.

All good But staff look like not happy to help others As we went down for breakfast and they runout through omlette we call staff to refill she said we don’t have no more But after 15-20 minutes she was serving others to onlette little frustrated due to this

Stayed at holidays for years and only once had a similar issue. Roaches it wasn’t many but enough to make you uncomfortable I usually don’t post reviews limited time, but I must say this was horrible, I booked this hotel for me and my workers and their room had about 6 small roaches running around the walls ceilings and floors I had to see it to believe it. I would not recommend I was fooled by the 8point review score. Most of all sadly property manager told my workers to remove their bad review or he will not refund. Lucky being a gold member for years and proof of what happened ******* gave us back a full refund at their cost since hotel refused to refund I’ll make sure all my friends knows to stay away from this place!

I didn't like that when we went into our hotel room, the lamp was missing light bulbs. The ceiling light in the bathroom needs to be repaired, but other than that it was fine