Les Criquets Hôtel & Spa

To begin with I am completely flummoxed by the reviews I have read about this hotel. How anyone can rate their experience here amazing is beyond me. Maybe they know something I don't?? They are incongruent with my experience but I see do mostly appear to be about the restaurant and NOT the hotel. To begin with on arrival.the first thing you notice is the neglected state of the building. Opened in 1971 and there doesn't appear to have been much investment since. Paint peeling off exterior walls and tired furniture. The welcome was excellent, very professional and friendly. The carpet in the public areas is old, looks dirty and unappealing. The rooms are very basic. Thin mattress and pillows. We had a pull out bed for our grand son which was very uncomfortable. Air conditioning is operated from reception and the 1 member of staff left at 7pm so we didn't use it. The pool area is very nice and has a hot tub and sauna . Please note that this is an adult 'quiet' area and therefore not suitable for children if they want to play. The exterior sun area is old and tatty and very unappealing. Lastly, the price is extortionate considering the standard of accommodation. We paid €223.99 for 1 night plus we were charged €77.98 commission for not staying the 4 nights. I was told that this charge was a charged to them by ********** but I had a chat with ********** about this and they contacted the hotel in an attempt to have this charge waived but told me that the hotel refused. In total we paid €305.97 breakfast not included. By comparison the 5* Chateau de La Rivere in the vineyards outside St Emilion charges €315 for a suite! I know where I would have preferred to have been. Despite feeling completely ripped off by this experience we called at the tourist office in Bordeaux and they were very helpful and were able to book us into far superior (and cheaper) accommodation for the remainder of our visit. Bordeaux and the wine area are amazing and despite this experience we had a wonderful trip.

Chambre 48 : forte odeur de renfermé, pas possible d'ouvrir la fenêtre... climatisation des années 1970, même pas de télécommande, bruit de moteur ++ Bref, demandez une autre chambre pour le prix !

Belle découverte cet hôtel pris un peu par hasard pour une nuit avant l'hospitalisation de ma fille, nous avons pu destresser grâce à cette chambre acceuillante avec petit salon à l'entrée et une très grande salle de bain avec douche et baignoire qui fut une très belle surprise car rare. Nous avons donc profité d'un bon bain relaxant. Nous avons également été très bien accueilli. Pour être allée dans différents autres hôtels celui ci mérite amplement un 4 étoiles et est bien mieux que certains sur tous les plans, les chambres ont un prénom c'est très charmant, nous reviendrons avec plaisir et sans hésiter au besoin

Séjour confortable dans cette établissement près de Bordeaux et avec tous les services à pied. Prix un peu élevé mais autrement un hotel correct

Excellent séjour ! Accueil très agréable, service de qualité et lieu reposant. L’espace spa est vraiment beau et bien équipé.

Repas pour 36 personnes. Accueil et service parfait, salle de restaurant très agréable. Les invités ont beaucoup appréciés le repas et l'ambiance.