Novotel Banjarmasin Airport

Recensioni su Novotel Banjarmasin Airport

Novotel Banjarmasin Airport

Jl. A. Yani No.Km 27 No 1A, Landasan Ulin Tim., Kec. Landasan Ulin, Kota, Landasan Ulin Timur, Banjarbaru City, South Kalimantan, 70724, IndonesiaDettagli hotel
Novotel Banjarmasin Airport
Novotel Banjarmasin AirportNovotel Banjarmasin AirportNovotel Banjarmasin Airport
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.5/5
Ottimo
178 recensione
Recensioni verificate
Ubicazione4.6
Strutture e servizi4.4
Servizio4.6
Pulizia4.5
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Tutte le recensioni(178)
Recensioni positive(177)
Recensioni con foto/video(21)
Soggiorno meraviglioso!(15)
Proprietario simpatico(14)
Posizione conveniente(8)
Vicino all'aeroporto(7)
Trasporti comodi(6)
Ideale per viaggi di lavoro(5)
Recensioni negative(1)
Hasanuddin mansyah tuhganal
Camera Superior con due letti singoli
Soggiorno: giu 2023
Famiglia
14 recensione
5.0/5
Eccezionale
Pubblicata: 8 ott 2023
Toppppppp
Risposta dalla struttura: Kepada Bapak Hasanuddin Mansyah yang terhormat,Salam Hangat dari Novotel Banjarmasin Airport!Terima kasih telah memilih Hotel kami sebagai pilihan akomodasi terbaik pada saat berkunjung ke kota Banjarbaru – Kalimantan Selatan.Terima kasih atas penilaian dan tanggapan positif yang disampaikan mengenai keseluruhan fasilitas, pelayanan dan pengalaman menginapnya bersama kami yang sudah sesuai dengan yang Bapak harapkan.Saya akan sampaikan tanggapan positif ini kepada seluruh tim kami yang telah memberikan pelayanan yang luar biasa dan sebagai motivasi kami untuk terus dapat meningkatkan pelayanan yang jauh lebih baik lagi di masa yang akan datang.Semoga kunjungan Bapak berikutnya akan sama menyenangkan seperti kunjungan sebelumnya.Hormat kami,I Gede PratamaGeneral Manager
Utente anonimo
Camera Superior matrimoniale
Soggiorno: lug 2024
Lavoro
22 recensione
4.0/5
Molto buono
Pubblicata: 19 ago 2024
Nice strategic hotel location. Its a pity the hotel is not really well maintained. Not so clean windows and room. But Star points to hotel staff for agreeing to my request of changing up the (seemingly used) bed sheet at 10 pm local time as i only managed to check in at 9pm. Room cleanliness should really be improved.
Traduci
Risposta dalla struttura: Dear valued Guest,Thank you for taking the time to tell us about your experience at the Novotel Banjarmasin Airport. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,I Gede PratamaGeneral Manager
Yudi Ho
Camera Superior matrimoniale
Soggiorno: giu 2024
Coppia
2 recensione
4.5/5
Ottimo
Pubblicata: 10 lug 2024
Clean..comfy..best services.. Location not too good..only close to airport Maximum score for novotel 10/10 very good
Traduci
Risposta dalla struttura: Dear Mr. Yudi Ho,We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,I Gede PratamaGeneral Manager
elvina_go
Camera Superior matrimoniale
Soggiorno: ago 2024
Lavoro
1 recensione
4.0/5
Molto buono
Pubblicata: 27 ott 2024
Consider one of the best hotel in Banjarmasin. Located strategically between banjarmasin and banjarbaru. Close to airport. Hotel facilities, food and service is decent
Traduci
Risposta dalla struttura: Dear Mrs. Elvina_go,We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benny Wijaya General Manager
Jam & Lit
Camera Superior matrimoniale
Soggiorno: ago 2023
Lavoro
39 recensione
4.5/5
Ottimo
Pubblicata: 30 set 2023
Love the hotel.. good and the best hotel in Banjarmasin.. the view and the cleanliness is great
Traduci
Risposta dalla struttura: Dear Jam & Lit,Greetings from Novotel Banjarmasin Airport!Thank you so much for taking the time to post the wonderful feedback given and to pass on your kind comments about your experience with us. We were delighted to know that you were so pleased with our service during your stay here with us. Hopefully we could welcome you back with a better service than before.Once again a Huge thank you for the review and look forward truly to your next visit to your second home here.Sincerely yours,I Gede PratamaGeneral Manager
Hoang
Camera Superior matrimoniale
Soggiorno: mag 2023
Lavoro
21 recensione
2.2/5
Pubblicata: 4 giu 2023
Terrible service. Nobody speaks proper English. I want the iced cappuccino and call the restaurant but have to walk to the restaurant to explain and show the picure. They messed up the order and sent me a hot one after 40mins. I have to walk back to the restaurant to order again. I waited 30mins for the replacement but no one came. After 45mins the iced Coffee came while I was taking a shower. AND THEY CHARGED A DIFFERENT PRICE FROM THE MENU. FROM 38,000IDR TO 43,000 IDR. WORST NOVOTEL I EVER STAYED
Traduci
Risposta dalla struttura: Dear Hoang,Thank you for taking the time to tell us about your experience at the Novotel Banjarmasin Airport. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,I Gede PratamaGeneral Manager
Joice
Camera Superior con due letti singoli
Soggiorno: set 2023
Lavoro
3 recensione
3.0/5
Pubblicata: 16 ott 2023
Location is just in front of the airport but the route itself need to take 15 mins from Hotel to airport. The room is so far away from the lobby and the route is pretty confusing where I have to take 2 different lift to reach the room. The room is spacious but the bed looks like very cheap ones. Not comfort at all! Mosquitos are annoying and the AC is hot. The food is awful. Even for the bread taste so bad.
Traduci
Risposta dalla struttura: Dear Ms. Joice,Warmest greetings from Novotel Banjarmasin Airport!Thank you for choosing to stay with us at Novotel Banjarmasin Airport and sharing your experience.Our team has been recognized as a hotel that provides excellent service to all guests. I do apologize that your experience did not meet your expectations; please allow us to extend our sincere apologies.As our hotel is located next to the airport, the building structure must follow the height regulations from the government and as a result, our hotel has a large area with a building height that follows the predetermined standards. Regarding the room facilities, our team will be happy to assist and you may contact us anytime if you feel uncomfortable with your room and for the food experience, we have high standards in serving our food to all our guests and we apologize if this is not to your taste and we will continue to improve our service even more.We appreciate sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the future with 100% satisfaction.Sincerely,I Gede PratamaGeneral Manager
Untung Noer
Camera Superior con due letti singoli
Soggiorno: gen 2023
Famiglia
1 recensione
4.7/5
Fantastico
Pubblicata: 29 apr 2023
Best choice for vacation in Banjarbaru. Have two swimming pool area for adult > 120cm and children pool area. Near airport area.
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KENG LOENG
Camera Superior (letto matrimoniale alla francese, con vista sulla piscina, non fumatori)
Soggiorno: feb 2024
Lavoro
4 recensione
5.0/5
Eccezionale
Pubblicata: 10 mar 2024
Best place to stay in Banjarmasin!
Traduci
Risposta dalla struttura: Dear Mr. Joseph,We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,I Gede PratamaGeneral Manager
Rosiana Wulandari
Camera Executive (letto matrimoniale alla francese, vicino alla piscina, non fumatori)
Soggiorno: apr 2024
Coppia
178 recensione
4.0/5
Molto buono
Pubblicata: 11 mag 2024
Hotel yg rekomended
Traduci
Utente ospite
Camera Superior matrimoniale
Soggiorno: nov 2024
Altro
1 recensione
4.5/5
Ottimo
Pubblicata: 28 dic 2024
The best
Traduci
Risposta dalla struttura: Kepada tamu kami yang terhormat,Kami sangat berterima kasih atas ulasan Anda mengenai kunjungan Anda di Novotel Banjarmasin Airport. Sangat menyenangkan bagi kami untuk menerima tanggapan positif.Kami yakin bahwa ulasan positif ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami.Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya.Hormat kami,Benny Wijaya General Manager
Eka aprini
Camera Superior con due letti singoli
Soggiorno: ott 2024
Coppia
12 recensione
5.0/5
Eccezionale
Pubblicata: 8 dic 2024
All good
Traduci
Risposta dalla struttura: Dear mr. Eka Aprini,We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Benny WijayaGeneral Manager
Bagus
Soggiorno: mar 2023
Lavoro
40 recensione
4.5/5
Ottimo
Pubblicata: 4 mag 2023
The hotel little bit old, but well maintain and always happy stay at novotel
Traduci
Risposta dalla struttura: Dear Bagus,We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport.It is always a pleasure to receive positive feedback.I will share your comments with our team.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,I Gede PratamaGeneral Manager
Ethan Siow
Camera Superior con due letti singoli
Soggiorno: giu 2024
Lavoro
5 recensione
5.0/5
Eccezionale
Pubblicata: 25 set 2024
Good location
Traduci
Risposta dalla struttura: Dear Mr. Ethan Siow,We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport.It is always a pleasure to receive positive feedback. I will share with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Benny WijayaGeneral Manager
TomGen
Camera Superior matrimoniale
Soggiorno: mar 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 7 lug 2024
Bagus banget koq
Traduci
Risposta dalla struttura: Kepada Bapak Tom Gen yang terhormat,Kami sangat berterima kasih atas tanggapan Bapak mengenai kunjungan di Novotel Banjarmasin Airport. Sangat menyenangkan bagi kami untuk menerima tanggapan positif ini.Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan dan produk kami.Sekali lagi terima kasih karena Bapak telah memberitahukan pengalaman, dan kami berharap kunjungan berikutnya akan sama memuaskan seperti kunjungan sebelumnya.Hormat kami,I Gede PratamaGeneral Manager