Northcote

餐廳好吃，下次再來

A special weekend with family to celebrate my husband's birthday. On arrival we were greeted immediately by lovely staff who whisked our bags away and guided us into the lounge for drinks. Service by the bar staff was slow and we had to ask for someone to come and take our order. Later, as requested, we met downstairs half an hour before dining and were shown into the snug. Sadly the service was very slow with one of our party having to find a waiter to take our drinks. There was then confusion regarding a bottle of champagne my daughter had ordered, with the waiter serving telling us it was a complementary bottle. As we were still waiting for our table, a round of further drinks were ordered which finally arrived as we were being shown to our table. Then dinner, the Gourmet menu which was wonderful. From the first snacks to the last chocolates it was a joy. Staff were helpful, friendly and our wine waiter was particularly excellent with a great sense of fun. After a night spent in a truly comfortable room we came down to breakfast and following initial orders of tea and coffee, again had to wait a long time for our breakfast order to be taken. During breakfast, having various types of coffee, our table was awash with cups which no one attempted to take away once finished meaning we had a very crowded table. Check out was straight forward with a great member of staff sorting our vouchers, different room charges etc. In summary, we loved the cosy atmosphere of Northcote and all our party agreed the dinner was one of the best we had ever had. It was just the slowness of service in the bar and at breakfast that marred a memorable stay.

As usual the quality of food was top class. The staff are exemplary in seeing you have a great experience!! The hotel room was first class. This is our 4th visit and won’t be our last!