Utente ospite
10 luglio 2023
We booked our table 2 days in advance for a Sunday roast at The Dial at 2pm. On arrival we were told they'd run out of beef , very disappointing. Other diners told us they'd run out of beef much earlier. Everyone in the restaurant had booked a table so they should have been prepared. We accepted an alternative & ordered drinks & water. 15 mins later I had to go to the bar & get the drinks myself. 45 mins later our meals arrived......minus the Yorkshire puddings...they'd run out of them too!! As for the meat ..it was ok. As for the vegetables..we couldn't get a fork into the roast potatoes, we had 1 thin sliver of burnt parsnip each, 1 slice of carrot each, a small dish of peas with a few shreds of cabbage, & a small dish of creamed leeks ( more cream than leek!) to share between 3 people! We complained to one of the waitress's who was disinterested to the point of shrugging her shoulders as she walked away. We then asked to speak to the manager, who turned out to be another waitress. We waited for our bill for 15 mins before taking our drinks into the garden. Eventually my husband had to go back inside to pay our bill, & gratefully we received a discount on our drinks, which was something, but we will definitely not recommend The Dial to anyone..there are plenty of other great restaurants in this lovely area, tried & tested to give great service & far better quality Sunday roasts. FYI be very careful if you're coeliac..even if they'd had Yorkshire pudding they would not have been able to provide gluten free for one of our party.
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