Quality Inn & Suites Golden - Denver West

I went to check in was told I couldn’t because they don’t accept digital IDs and never got a refund

We were in the room across from the pool and the noise continued past quiet hours. There were stains on the bed and water coming through the floor in one spot and the carpet outside the room smelled awful. The redeeming qualities were an okay breakfast and relatively friendly staff, but I wouldn't recommend this hotel.

Filthy. Everything smelled like rotting dairy!!?! and cigarettes. Like, a “hold your breath in the hallway or risk vomiting” kind of smell. The hot tub was so disgusting, it clearly hasn’t been cleaned in a very long time- it’s gonna give people infections. The property itself was really old and kind of falling apart. Front desk staff and cleaning staff were kind. Very very lumpy old pillows and thin sheets, but I believe the beds were clean.

Horrible. I’m going to need a full refund of this booking. This was not a hotel for families, we did not feel particularly safe, the first floor reeked of vomit, and our room was not clean. We left immediately after arriving and never turned back.

our room experienced a leak in the roof that flooded the bathroom. the breakfast option was minimal and the service was alright. they were out of many products as well

Deteriorating quickly Our first impressions didn't go well as we waited 30 minutes for anyone to be at the front desk. She was cleaning rooms to help housekeeping, and trust me, they needed the help. Our refrigerator had food in it and food spilled in it. It hadn't been swept, let alone mopped and the floor was sticky. The bathroom door wouldn't latch and the shelf above the toilet was hanging on by 1 screw. There were several holes in the walls and the bathtub was in dire need of replacement. It did have good water pressure though. Breakfast was ok, but there didn't seem to be anyone restocking food. We will not stay here again.