Disney's Grand Floridian Resort & Spa

體驗一般 還可以吧

pretty rooms, short walking distance to magic kingdom (took about 15-20mins) very nice lobby and very festive Christmas decorations. the shops were cool (who knew there was a disney soap and lip stuff shop???) AND THERE WAS A HEY DISNEY TABLET THINGY TOOOOOO SO COOL

We always stay at this resort. It is absolutely a beautiful and enjoyable place to stay! Easy access to park transportation. Beautifully appointed rooms! Great restaurants and nice shops. BEST place to view nightly fireworks! The staff is very kind, caring and helpful throughout your stay!

Once again, we've continued our tradition of visiting the Grand Floridian several times, during our December Orlando stay. After a comfortable meal at the Grand Floridian Cafe (see separate review); we enjoy immersing ourselves in the resort's Victorian ambiance. We walk the grounds, view the landscaping, architecture and seasonal decorations, sit/relax as desired; and sometimes rent a pontoon, to experience the shoreline and waters. We then return to the lobby, and continue to marvel at the spectacular gingerbread house, and towering Xmas tree; all accentuated with an almost endless parade of fascinating humanity. We will usually listen to several sets of music from the lobby pianist (especially appreciated, if performed by the amazing Wes Hamrick). And, of course, the afternoon/early evening wouldn't be complete without indulging in a tasty Mickey's premium ice-cream bar. All and all; spending several days at the Grand Floridian throughout our 3/4 weeks in the area; is one of the primary incentives for our Orlando visits.

We visited from 12/26-1/2. During our stay, we were made to change hotels from Waldorf Astoria to Grand Floridian (GF) because Disney changed the Lightning Lane Premier Pass process; unbeknownst to us, it was now limited to those staying at Disney resorts. Waldorf is listed as a Disney resort, but apparently it isn't one that allows for the premier pass. As a result, we spent two days of our trip waiting in exorbitant lines, then substantially increased our nightly rate to stay at the GF. We told GF we were making the change for access to premier passes, but when we went to purchase the premier pass, it was sold out and no one at the hotel told us of that risk. We wasted a day of our trip moving hotels for no reason. We are not rich people, but we like to travel and save up for luxury experiences. We have stayed at many luxury resorts, but this was the absolute worst. There is zero exclusivity at GF and it is crawling with people who are not guests at the hotel. Disney is already overstimulating and exhausting; it doesn't help to fight crowds even after returning to your "luxury" resort. My daughter lost her Apple watch and it was stolen (turned off) in a flash; I'm guessing this was not a resort guest and reflects that opening your resort to that many people creates risks like this for your paying guests. We had trouble getting dining reservations at our own resort, so we ate at the grab and go a few times, which was filthy. The tables were never clean and there were bugs crawling and flying around the enclosed pastry display case (we reported this and no one did anything about it). There was black hair in my coffee (I'm blond). For the reservations we were able to score at other restaurants, we found the service to be unbelievably poor. The fireworks on NYE were understandable, but we were woken the night prior to unnecessary midnight fireworks and the night after to the Electrical Water Pageant at 11pm. Three nights in a row of our young children being woken in the middle of the night caused severe exhaustion. This was our children's Christmas gift and it was ruined by GF. That's not to mention that the new Premier Pass cost and limitations excludes too many, for those who are not wealthy, the cost mixed with boarding limitations makes it unattainable for most. Gross for a place that is built for children.