Hotel in zona Art Gallery and Framing, Laguna Niguel

...I actually had no problems with my stay...I enjoyed the location, the room, breakfast, and the service...check in was quick and friendly customer service...I was able to use the computer and printed some documents with not problem...breakfast was great and very convenient. I was not able to use the gym or the pool because of time but I would definitely come back...I did have trouble turning on and off the television set in my room...I think you had to press two different buttons or something but I never got the hang of it....overall it was great...

Molto pulito. Spazioso. I servizi erano fantastici! La colazione ha ottime opzioni, anche con le precauzioni Covid. Servizio lavanderia. Dal costo ragionevole. Ottima posizione. Vicino a Dana Point e Doheny State Beach. L'unico aspetto negativo... l'aria condizionata potrebbe essere più fredda.

Avete fatto un grande viaggio di fine settimana al resort Monarch Beach e mi consiglierei molto. Da quando abbiamo guidato il servizio è stato eccellente, con i dipendenti che si presentano, e davvero ci rendere benvenuti dall'inizio. L’iscrizione era una brisa, e siamo stati fortunati ad essere aggiornati in una stanza con un pozzo di fuoco sul patio, che era meraviglioso per i bambini, perché amavano usare il kit più fornito. La navetta per il golfo era facile e la spiaggia era tranquilla e tranquilla. Più in basso sulla spiaggia dove si trovava il parcheggio pubblico era sicuramente più ricco e ci sono stati molti surfi nell'acqua, ma dove si trova il club Beach è molto più tranquillo e vuoto. Il servizio è rimasto grande per tutta la stanza. La stanza era ben dimensionata. Il bagno era grande, ma poteva usare qualche aggiornamento. Era strano che non ci fosse molto posto per le tovaglie. Il letto era comodo e abbiamo dormito bene. Mangiamo solo al ristorante della piscina, quindi non abbiamo potuto provare i ristoranti, ma aspettate di pagare $$$ per mangiare nella proprietà.

Tutto era in ordine in questo hotel anziano per dormire, niente di adorabile, ma proprio vicino alla spiaggia. C'era solo un problema: era assolutamente congelato nella nostra stanza, e la nostra stanza non aveva calore, dopo aver chiamato il desktop. Quando ho chiamato a metà della notte di congelamento, ho pensato che stava scherzando quando hanno detto che non c'era calore per la stanza! Penso che avrebbe potuto dire che alcune stanze hanno calore, altre non lo fanno, ma non si ricordano.

As a Platinum Rewards Member, I have stayed here before. Rooms are in need of some attention. Not as clean as they should be. bathtub is grey and dingy looking as other parts of bathroom. Toilet was not working not working properly. It was fixed the next day. I was informed by front desk that maintenance crew does not come in until 10 am on Sundays. Really? Called night before for housekeeping, including bedding change. Left hotel at 11am and returned at 3pm. only towels were brought in, not even change of soap in soap dish. beds were still unmade. called for housekeeping. was given the story that seperate maids do seperate jobs. they prefer you stay out of the hotel until 5pm. Really??? This particular stay I was very disapointed. I had also requested ahead of time for 2 chairs on the balony. took 2 hours to get chairs after I arrived. Broken down old chairs. Really? You can't afford a couple decent chairs for the balcony which should be automatically included???

Molto buon hotel, molto design, molto caldo, la saliva della stanza è molto pulita.Il piccolo fratello della reception è molto caldo, e la reception è anche pronto per un kit di benvenuto molto delizioso, e io ho fatto tre pezzi.La piscina non è grande, c'è una piscina calda vicino a sé molto comoda, il fuoco è finito e molto carino. Anche se non è una casa di scena marina, può anche sentire un rumore di onde di notte. È come un fulmine a distanza, non influenza la sensazione generale.Il tutto è molto apprezzato ～

There is a lot of good, but the back end has been terrible. I should also state that I am a Marriot Platinum member. Good-The hotel and area are beautiful. We fell in love with Dana Point and the beautiful grounds of the hotel. The room was clean and comfortable. Not Great-The staff is a mixed bag. Some front desk staff were wonderful and very helpful. Others were just doing a job. For example, we got in about 3:20 and we're told our room was not ready and would be by 4:00 guaranteed. We were also told we would get a text. At 4:15 we checked and a wonderful lady got us a different room because ours was still not ready. The food was tasty but staff was not very attentive. Bad-Here are the issues I am still working out. I had two charges on our card that didn't add up. I called the week we got back and left a message regarding the issue, no call back. I called 4-5 days later and couldn't get the accounting staff, but the front desk said they could only see one charge of $158. Today (4-5) days later, still no call back on the initial message, I got in touch with the accounting staff, and they said they would look into the mysterious charge. So, three calls later, I am still out an extra $128. The other charge was $158 for one night of valet parking and a resort fee. I asked about this on the second call, and the front desk stated that valet parking is $60 per day, not per night, hence $60+$60+$35 which equals $158.81 so there must be tax. The odd thing is how they list parking on the app. One section says on-site parking $52 a day. Another section says Parking overnight self $52, valet $60. Hence, there is some false advertising here. I will post a screenshot if allowed. All in all, we loved the hotel, but the lack of urgency on fixing bills and inconsistency of parking fees are infuriating. I stay at Marriotts about 40 nights a year, and this fee experience has been the worst I have ever had. Usually, it is a one and done call

A Lil bit of Heaven indeed. An absolute gem of a hotel located in beautiful San Clemente with a very peaceful stay for 4 months making me want to even come here for a vacation in future when Colorado gets too hot or cold. The beach walks and bluff trails along the azure ocean coast and wide open ocean sky, were only a stone's throw away from the Holiday Inn Express San Clemente, were very pleasant and pleasing indeed, a real escape from the bustling world, with a shopping mall and excellent restaurants nearby make The Holiday Inn Express at San Clemente one of the best locations in the world I have stayed at. The staff, including Guzy, James, Jenny, Jack, Patrik, Kat, Frank, Rosa, Guadaloupe, Patty, and Rudy, are the most caring heart-felt people and are a true asset to the establishment, their friendly, hospitable and welcoming spirit made the stay here a joy. The location of the hotel is very, very convenient and close to the nuclear site I work at; the room was very comfortable and modern, with desks to work at in conjunction with excellent high-speed internet even when the hotel was fully booked, made this a productive office away for me. The bed was firm, and I really rested well and had the deepest refreshing many nights of slumbering sleep, with a revitalizing clean, modern shower and bathroom meticulously cleaned and prepared every day back to the hotels very high standard, the housekeeping staff Guadaloupe, Patty, and Juan are the best I have ever experienced in my many select extended hotel working stays around the civilized worlds hotels. I enjoyed waking to the sunrise, clear skies and the silhouetted palm trees, and the vibrant colours and fragrances of the bougainvillea were all like a gorgeous dream you do not want to wake up from. A charming and enjoyable working hotel indeed, I will always want to come back for more of this perfect experience and loving environment. The whole experience is like living in a cartoon of a very real high standard. A perfect hotel living experience. Thank you very much indeed.