Vila Alba Resort

Recensioni su Vila Alba Resort

Vila Alba Resort

Praia de Albandeira, Lagoa, Faro District, 8400-403, PortugalDettagli hotel
Vila Alba Resort
Vila Alba ResortVila Alba ResortVila Alba Resort
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.5/5
Ottimo
79 recensione
Recensioni verificate
Ubicazione4.5
Strutture e servizi4.4
Servizio4.4
Pulizia4.5
Filtra per:
Ordina per:
Tutte le recensioni(79)
Recensioni positive(44)
Recensioni con foto/video(16)
Soggiorno meraviglioso!(5)
Recensioni negative(6)
yanan
Camera Deluxe matrimoniale o con 2 letti singoli
Soggiorno: gen 2024
Viaggio con amici
1 recensione
5.0/5
Eccezionale
Pubblicata: 20 feb 2024
good!very good!all is very good! i love it
Traduci
Charms Duduaco
Soggiorno: set 2022
Viaggio con amici
1 recensione
5.0/5
Eccezionale
Pubblicata: 17 ott 2022
The hotel is superb. Great place for a great vacation. Will definitely go back.
Traduci
Utente ospite
Camera Deluxe matrimoniale o con 2 letti singoli
Soggiorno: feb 2025
Coppia
12 recensione
4.5/5
Ottimo
Pubblicata: 30 mar 2025
Un hotel que cumple las expectativas. El servicio y la atención al cliente muy buenas. Las instalaciones son muy correctas así como las habitaciones. La ubicación es ideal para estar cerca del mar.
Traduci
Utente ospite
Suite Premium con Vista Mare
Soggiorno: nov 2024
Viaggio con amici
1 recensione
4.2/5
Molto buono
Pubblicata: 15 gen 2025
Im Winter war wenig los. Es gab nur einen Mitarbeiter an der Rezeption. Restaurant war nur für Frühstück offen. Aber das Frühstück war richtig richtig gut. Viele Auswahl und sehr lecker. Sonstige Ausstattungen wie Pool und Sauna haben wir leider nicht probiert. Zimmer war sehr hübsch und sauber. Die Lage ist gut. Es gibt gleich einen Strand und guten Wanderweg vom Resort hinten aus. Zum Resort muss man aber immer mit Auto oder Taxi fahren. Room Service war verfügbar, wenn man Essen spontan bestellen will.
Traduci
aple1027
Suite Premium con Vista Giardino
Soggiorno: ago 2024
Famiglia
46 recensione
5.0/5
Eccezionale
Pubblicata: 14 ott 2024
特別滿意的酒店,套房感覺舒適。酒店後門有個小小沙灘,沿海岸線走到海軍沙灘,一路風景超級美。後悔沒有多定2天。
Traduci
6/7
Utente ospite
Premium Suite with Garden View (2adults+1child)
Soggiorno: ott 2024
Coppia
7 recensione
4.7/5
Fantastico
Pubblicata: 6 dic 2024
Super aconchegante. Pequeno almoço muito bom. Vista muito agradável. Simpatia do recepcionista Wilson
Traduci
Utente anonimo
Suite Premium con Vista Giardino
Soggiorno: mag 2024
Lavoro
17 recensione
5.0/5
Eccezionale
Pubblicata: 29 giu 2024
到了才發現是一座座獨棟的小房子組成的,很驚喜,房間很漂亮,帶露台,園區有室外泳池,臨海,有漂亮的礁石,非常適合度假。
Traduci
Nuno Jose Goncalves Mendes
Camera Deluxe matrimoniale o con 2 letti singoli
Soggiorno: feb 2025
Famiglia
5 recensione
4.5/5
Ottimo
Pubblicata: 2 mar 2025
Bom atendimento e localização maravilhosa
Traduci
Utente ospite
Appartamento con due camere da letto
Soggiorno: mag 2023
Famiglia
10 recensione
5.0/5
Eccezionale
Pubblicata: 23 lug 2023
非常好,景美。
Traduci
0paolac
Soggiorno: mar 2024
Coppia
5.0/5
Eccezionale
Pubblicata: 20 apr 2024
Resort incantevole immerso nella natura " via dalla pazza folla" .suite 412 elegante e deliziosa...tutto il resort è un autentico Paradiso ...personale gentilissimo...abbiamo goduto il sole nella bellissima piscina e abbiamo fatto paesaggistiche camminate sui sentieri della scogliera con viste suggestive. Non vediamo l'ora di tornarci!!!!
Risposta dalla struttura: Dear Customer, Thank you for your review of our resort! We are delighted to hear that you had a wonderful experience with us. Guest satisfaction is our number one priority, and it is gratifying to know that we were able to meet your expectations. We strive to provide a welcoming environment with high-quality facilities and exceptional service. It's great to hear that you enjoyed our friendly and helpful team, as they are dedicated to providing a memorable stay for all our visitors. We are pleased to hear that you enjoyed our amenities. It's wonderful to know that you had the opportunity to enjoy everything we have to offer. We appreciate you sharing your positive experience and recommending our resort. We are happy to be a special part of your holiday memories. We look forward to welcoming you back soon for another incredible stay. Thank you once again! The Vila Alba Team
Utente ospite
Soggiorno: lug 2022
Coppia
5.0/5
Eccezionale
Pubblicata: 27 ago 2022
Abbiamo soggiornato in una suite garden view al primo piano. Molto confortevole e spaziosa con zona salotto con balcone, camera e bagno molto ampio. Anche i materiali utilizzati molto belli, il pavimento e il piano del bagno sono in marmo rosa del Portogallo. La posizione è spettacolare, sulla scogliera con vista mare e ci sono due piscine, di cui una a sfioro con acqua salata. La colazione è buona e abbondante, mentre non abbiamo provato il ristorante . Ci tornerei
Risposta dalla struttura: Dear Stefania, Thank you so much for reviewing your experience and recommending our resort. We are delighted to hear that you have truly enjoyed your experience and really thank you for your feedback. It was a pleasure to have you staying with us and we really look forward to welcoming you back sometime soon. Best regards, The Vila Alba Team
Utente ospite
Soggiorno: feb 2025
Altro
5.0/5
Eccezionale
Pubblicata: 3 mar 2025
Wilson at reception was absolutely amazing at giving us direction for activities and excursions. The room was even more beautiful than I could have imagined. The finest accommodations by far in beautiful Portugal! I will definitely be returning and recommending!!!
Traduci
Utente ospite
Soggiorno: giu 2024
Altro
1.0/5
Pubblicata: 25 lug 2024
My husband and I are staying here for the last part of a two week vacation in Portugal. We had looked at reviews and pictures of this resort prior to arriving and were excited to stay here. Upon arrival we could see that the views were beautiful but the resort fell short in every other way. When we checked in our room was not yet ready so we stopped at the restaurant for lunch. While at lunch we had to track down staff to give us a seat, get any drinks, and then to order our lunch. Finally our food came and for a 5 star resort the food was less than subpar. We ordered 2 sodas, a personal pizza, and a cheeseburger and the bill was over $60 usd. The restrooms that were available to use for guests had toilet paper holders that were falling off the walls, soap dispensers that were rusted, and bathroom doors that did not lock. Finally once it was time to check into our room I was at first impressed with how the room looked but that quickly changed. Once in the room we found ants crawling around the bathroom and within 5 minutes we had killed over 10 ants alone. At this point we were frustrated and contacted our travel agent to help resolve this issue. Soon after my travel agent contacted the hotel the hotel then called me personally to say that they were made aware I was “complaining.” During that phone call they never offered anything to make our stay better. We decided to walk around the resort to get out of our room and walked down to the spa only to find all the lights off and the “hot tub” cold. After a long day of travel and frustration we decided we would give the restaurant another try. Unfortunately our experience was not any better with dinner. We both ordered risottos one mushroom and one scallop and prawn risotto. The mushroom risotto was almost all mushrooms that tasted like they were from a can and the scallop and prawn risotto had only two scallops and two prawns. We contacted our travel agent again to have them help with our problems with the resort and then decided to get some rest. The next day we spent the day by the pool where not once did any staff ask if we wanted a drink or to order lunch. When we found a staff member to order lunch they gave us a menu but never came back to take our order. Finally we got our food and after we finished it they never came to pick up the plate so after over an hour we took the plate to them. Since check in we have been working with our travel agent to get a refund for our stay and our travel agent has been met with nothing but pushback. Considering all of the issues we are having a refund is the least this resort could do. This resort has the potential to be a great place because of the scenery but they have a lot to improve on for it to be considered a 5 star resort.
Traduci
Risposta dalla struttura: Dear Guest, Thank you for sharing your experience at Vila Alba Resort, although we regret that your stay did not meet your expectations. From the moment of your arrival, our team made every effort to ensure you had a pleasant experience. When you mentioned your initial dissatisfaction, we promptly offered a complimentary upgrade in the hope of improving your experience. However, we were surprised to find that, even with this gesture, constant complaints continued to arise, many of which seemed aimed at obtaining monetary compensation, even after full consumption of services. Regarding the dinner at our restaurant, we must express our surprise at your dissatisfaction being expressed only after the meal had ended. We are always willing to correct any situation at the moment, but we believe that when a dining experience is not meeting expectations, it is customary for the guest to express their dissatisfaction immediately so that we can resolve the situation promptly. After your initial complaint, and with the intervention of your travel agency, a daily dinner was offered throughout your stay to ensure your comfort and satisfaction. However, we regret that the complaints persisted despite this. We reiterate that our priority is to provide a memorable experience for all our guests. However, we also depend on the cooperation of our guests to find solutions together. At all times, we have tried to meet your needs as best as possible. We sincerely hope that, in the future, you will give us the opportunity to provide an experience that better meets your expectations. Best regards, The Vila Alba Resort Team
moragjessica
Soggiorno: mag 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: 11 giu 2024
We have had a wonderful 2 week stay. Beautiful scenery, brilliant amenities and we are all feeling very relaxed. The staff have all been so kind, helpful and hard working, the food was delicious, and we would love to return in the future for our 3rd visit. I had a fantastic facial from Paula (still feeling the benefits days afterwards!) and would thoroughly recommend visiting the spa. All in all, a great trip.
Traduci
Risposta dalla struttura: Dear guest, We greatly appreciate your generous feedback! It's very rewarding for us to hear that you had a wonderful two-week stay at Vila Alba Resort. We are delighted to know that you enjoyed the beautiful scenery, excellent amenities, and found relaxation during your time here. Our staff is dedicated to providing a memorable experience, and we are pleased that they were kind, helpful, and hardworking to ensure your comfort. We are glad you enjoyed the delicious food and had such a positive experience at our spa, especially with Paula. We will pass on your compliments to her and the entire team. We sincerely look forward to welcoming you back for your third visit to Vila Alba Resort. We are excited to provide you with more memorable and relaxing moments. Best regards, The Vila Alba Resort Team
Utente ospite
Soggiorno: ago 2024
Coppia
5.0/5
Eccezionale
Pubblicata: 25 set 2024
Amazing place. Very nice rooms we had a sea view suite. They reached out before our visit to check if we wanted a late dinner reservation as we were arriving late that night. Walking to albandera beach is easy to do from the hotel. We went kayaking through the famous benagil caves from that beach. Hotel staff answered any request kindly. Would definitely recommend.
Traduci
Risposta dalla struttura: Dear guest, Thank you so much for your feedback and the excellent rating given to Vila Alba Resort. We are very happy to hear that you had such an enjoyable experience with us, from the comfort of our sea view suite to the easy access to Albandeira Beach. It is also a pleasure to know that our service met your needs, including accommodating your dinner reservation request upon your late arrival. We are glad you had the chance to enjoy kayaking through the famous Benagil caves, which is certainly one of the region's top attractions. It will be a pleasure to welcome you again, and we will continue working hard to provide even more unforgettable moments. Kind regards, The Vila Alba Resort Team