Recensioni su Sudamala Resort, Komodo, Labuan Bajo

Il personale era così gentile e disponibile. Ho perso il mio oggetto personale e il personale ha fatto del suo meglio per aiutarmi a trovarlo. Un ringraziamento speciale a tutto lo staff dalla reception al signor Ragil che mi ha aiutato a trovarlo. Il servizio è impeccabile. Il posto e le camere sono bellissime. La colazione a buffet e il pranzo erano fantastici. Il cibo era fresco e ho adorato il cocco fresco. Ritornerò sicuramente e lo consiglierò ai miei amici. Grazie a tutti i membri della direzione e del personale per un ottimo soggiorno. 👍

Beautiful resort, great location and excellent staff. The room was large, clean, quiet and the bed was really comfortable. The staff were exceptionally good & while there are many resorts to choose from, we will stay again due to the staff.

The place was great and affordable for a family getaway. The pool in our room was adequate sized and clean. Be ready for lots of mosquitoes. But the hotel was kind enough to provide us with aerosol sprays. Shower area was great but there were some stains on the WC lid cover. The food could be improved alot. It was subpar. Otherwise staff were very helpful and even prepared a breakfast pack for us before we went on our excursion to komodo island. Food 2/5.

Absolutely perfect stay in Labuan. Well attended, beatiful garden and perfect setting. Staf was always available and took notice of everything.

Location, room and cleanliness was all good. Just a little disappointed in the services and attitude we received.

Heaven retreats is here the Komodo Labuan bajo best 5 star resort stayvacay

Nice place and the service is good. Definitely will visit next time.

The pool looks fine. The private beach is nice in the evening with red sky. The rooms are old style but the size is spacious. The hotel offers free kayaking ad the breakfast looks okay as well.

The hotel is clean and serene. Even though it is slightly out of the major town, it provides calmness and serenity. Staff and helpful and friendly.

The resort is super nice. They have a direct acces to the beach and organize different activities like Yoga. They also have a dive center and offer different tours. The food is good although the first evening buffet was expensive. For the evening I would recommend to go to the harbour and eat there. Be aware that grab car is not working. Grab motorbike is, but not every driver brings a helmet. The hotel transfers are expensive and the taxis seem to be organised in one big group that sets the prices.

Feel most welcome by the resort staffs,room is comfortable, beautiful gardening

perfect hotel slightly out of the city center for a comfortable and quiet stay away from the crowds. staff were extremely friendly and goes the extra mile to help us with any queries. rooms were clean and beautiful.

What I liked: - A beautiful resort with lovely grounds, a stunning pool which overlooks the beach and the ocean, swim up bar in the pool. Total island vibes - we stayed in a Manggarai Villa which is spacious, beautifully designed with indoor/outdoor bathroom (you can lay in the bath at night and look up at the stars) and is beautifully furnished. The room was spotlessly clean as was the private pool in the villa - all of the staff in the resort are sweet, hard working and so helpful. Hendra the Front Office Manager is a total asset to the resort - the food in the restaurant is very nice. The included breakfast is fantastic and includes unlimited proper coffees, fresh juices and smoothies. What I didn’t like: - price of the seafood BBQ is crazy (see photo) with jumbo prawns at IDR 295,400 per 100 grams or IDR 2.95 million per kg (around AUD $300). Price includes salads and desserts however the salad selection is simple and the dessert includes 2 types of simple cake and a local dessert. Drinks are not included. This is without a doubt the worst value I’ve seen in Indonesia and is an absolute rort. I won’t stay at any Sudamala Resort again because of this - booked a Komodo island day trip through an Aqura Dive School staff member who approached me at the cafe. He said there 4 people booked for tour next day and 2 more needed. Asked for my room number and said he’d come in 30 minutes and let me know what was happening with the tour. Left the villa gate open and waited 45 mins and he never came. We were never officially informed that our tour wasn’t happening - Komodo island tour isn’t well promoted by resort. Their tour costs IDR 2 million but is for resort guests only and takes min of 6 and max of 12 guests. Local tours charging IDR 1.2 million take 15 to 35 guests. Resort tour departs at 7:30am but local tours pick up at 5:45am so local tours seem like a longer day. This is not correct. Both tours leave the dock at 8am - Sudamala tour goes straight from resort to dock whereas local tours pick up at every hotel along the way. Group size and departure time not well explained by hotel which is a missed opportunity for them. They’d get a lot more guest bookings if they explained this well.

Very comfortable and well maintained beach side hotel 10min away from the center of Labuan Bajo. Beautiful green plants and the beach is right in front of the restaurant. Food is also very good. Recommended!