Recensioni su Sudamala Resort, Komodo, Labuan Bajo

Risposta dalla struttura: Dear Rachel,Thank you for your kind review. We are glad to hear that you had a wonderful stay with us and enjoyed the beautifully maintained gardens and pools, your clean and tastefully decorated room, and the convenience of the outdoor drying rack. Your kind words about our friendly and attentive team mean a lot, and we will share your feedback with them.We look forward to welcoming you back to Sudamala Resort, Komodo, for another memorable stay in the future.Warm regards,Stephan WinklerCluster General Manager

Risposta dalla struttura: Dear Valued Guest,Thank you for your kind feedback. We are so glad you enjoyed your stay with us and appreciated our beautiful resort, its comfortable rooms, peaceful atmosphere, location, and excellent staff. It's heartwarming to hear that our team holds a special place in your heart, and we are happy that this is what will bring you back again.We look forward to welcoming you back to Sudamala Resort, Komodo, for another fantastic experience in the future.Warm regards,Stephan WinklerCluster General Manager

Risposta dalla struttura: Dear Valued Guest,Thank you for sharing your feedback. We are glad to hear that you found our resort great and affordable for a family getaway and that you enjoyed the pool in your room. We appreciate your understanding about the mosquitoes, as it can be challenging for us being in a tropical area, and we are happy to know that the team's provision of aerosol sprays was helpful. We regret to hear about the stains on the WC lid cover and the food not meeting your expectations. Your comments will be shared with the team to help us improve. On a positive note, we are pleased that our team could assist you with the breakfast box for your excursion to Komodo Island.We hope to have the opportunity to welcome you back to Sudamala Resort, Komodo, and provide an even better experience next time.Warm regards,Stephan WinklerCluster General Manager

Risposta dalla struttura: Dear Valued Guest,Thank you for your kind review. We are very happy to hear that your stay was perfect and that you enjoyed our beautiful garden and setting. We truly appreciate your kind words about our attentive staff. Guest satisfaction is our top priority, and we strive to provide excellent service for all our guests to ensure they have a memorable experience.We look forward to welcoming you back for another amazing stay at Sudamala Resort, Komodo, in the future.Warm regards,Stephan WinklerCluster General Manager

Risposta dalla struttura: Dear Rozana Binti,Thank you for your kind review. We are glad you enjoyed the beauty of our resort and the great hospitality from our teams and felt the pricing offered great value.We look forward to welcoming you back to Sudamala Resort, Komodo, for another amazing stay in the future.Warm regards,Stephan WinklerCluster General Manager

Risposta dalla struttura: Dear Evgenia,Thank you for your kind review. We are glad to hear you enjoyed your stay and found the room to be new and spacious. Regarding breakfast, we strive to offer a variety of options to accommodate different tastes and preferences from various backgrounds. We understand that everyone has unique preferences, and we are always open to suggestions on how we can enhance our offerings.We look forward to the opportunity to welcome you back to Sudamala Resort, Komodo, for another pleasant stay in the future.Warm regards,Stephan WinklerCluster General Manager

Risposta dalla struttura: Dear Vinceeyeoh,Thank you for sharing your experience. We are glad to hear that you enjoyed our location, room, and cleanliness of the resort. However, we sincerely apologize for the disappointment you experienced with the service and attitude during your stay. This is certainly not the experience we aim to provide, and we will address your concerns with our team to ensure better service in the future. We truly appreciate your feedback and hope to have the opportunity to welcome you back to Sudamala Resort, Komodo, for a more enjoyable experience in the future.Warm regards,Stephan WinklerCluster General Manager

Risposta dalla struttura: Dear Marilyn,Thank you for sharing your experience with us. We are glad you enjoyed your stay and the relaxing atmosphere, kid-friendly pool, and beautifully landscaped grounds added to your comfort. We are also happy to know you appreciated our sister property on Seraya Island; its beach is a gem compared to ours on the mainland. For guests who would like to enjoy our beachside activities, we offer complimentary paddleboarding and kayaking.Thank you once again, and we look forward to welcoming you back to Sudamala Resort, Komodo, for another memorable stay.Warm regards,Stephan WinklerCluster General Manager

Risposta dalla struttura: Dear Valued Guest,Thank you for sharing your experience with us. We are glad you enjoyed your spacious room, the balcony, the trip with our Aqura Dive, the local resort activities, and the delicious meals at our Waerebo Restaurant. We have noted your feedback about the breakfast experience. We also appreciate your understanding regarding our location and transport options. While we are set slightly apart from the city center, we hope you love the peaceful atmosphere it provides. For convenience, we offer complimentary shuttle service to and from town three times daily, and private transfers are also available at IDR 150,000 per car, per way. Both options can be arranged through our Front Office team.We look forward to welcoming you back to Sudamala Resort, Komodo, for another enjoyable and relaxing stay.Warm regards,Stephan WinklerCluster General Manager

Risposta dalla struttura: Dear Greeno Sia,Thank you for your kind review. We are pleased to hear that you consider our resort to be the best 5-star resort in Labuan Bajo for a perfect staycation. We truly appreciate your kind words and look forward to welcoming you back to Sudamala Resort, Komodo, for another memorable experience in the future.Warm regards,Stephan WinklerCluster General Manager

Risposta dalla struttura: Dear Zahar Ismail,Thank you for your kind review. We are glad to hear that you enjoyed the spacious and comfortable room and that our hospitality met your expectations, from the efficient complimentary airport shuttle service to the smooth check-in process.Have a great day, and we look forward to welcoming you back for another wonderful stay in the future at Sudamala Resort, Komodo.Warm regards,Stephan WinklerCluster General Manager