Utente ospite
28 marzo 2023
Disappointing service, you had to turn around constantly to get the waiter's attention, no more smiles as before, no more thoughtfulness. You have to ask everything yourself. The quality of the wines has changed. The Chablis at 10 euros a glass is worthy of a bottle at 5 euros at the supermarket. Outdoor terrace with lots of people / two waiters…Not enough for good service. I was going to consume more, but unable - again - to get the waiter's attention, I left. It's really bad for a business when people WANT to spend more, but they leave, because you're tired of attracting the attention of staff. And what's even worse is that it really seems to bother them …How do you make your margin with such an attitude? You don't have a food and beverage manager who is on duty and monitors all this? It doesn’t look like there is one… The staff seem to be doing their own little thing.. The pretty view of the Bay, what is it good for? When the experience is ruined by this kind of service? It used to be a distinguished place and full of care and attention before. Apparently it's over. In the United States or in England, in places like that, as soon as your glass is empty for a few minutes, they come to see YOU and ask you if you want anything else. Not the other way around.
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