Paradero Todos Santos

We came to have dinner for a birthday and everything was delicious. The setting of the hotel is unbeatable. We had the aguachile, soft shell tacos (which is increíble), and two desserts the firewood banana and the lychee pannacotta. The originality of the chef’s dishes is top notch. The tortillas were made from scratch by Anita. Our server Yovani was super friendly and made us feel special. I would love to come back.

Rooms are great, food is great (the French toast, egg burritos and huevos rancheros were my other go-tos) and the entire staff is top notch. It was clear to us that impeccable service is their key philosophy and it showed from top to bottom.

If you’re considering Paradero Cabo as your next luxury escape, don’t. For the staggering price of $1,100 per night, we expected impeccable service, well-curated experiences, and spacious accommodations befitting a high-end retreat. Instead, we endured disorganization, lackluster service, overpriced mediocrity, and outright negligence. Paradero is a place that prioritizes aesthetics over actual hospitality. Pros: • The landscape is undeniably beautiful, though the grounds aren’t as expansive as the price tag suggests. • The restaurant (which is in the Michelin Guide but not Michelin-starred) had solid food—except for a serious food safety issue that made me sick. • Cesar is the only reason this review isn’t a complete zero. His service was exceptional, and he deserves the one star I’m giving. Cons: 1. Overpriced, Unreliable Transportation – Paradero charges $360 for roundtrip airport transfers, but they didn’t even show up on time. We landed to find no driver and no response for four hours. And as if that weren’t bad enough, they charged us twice. 2. No Food Upon Arrival – After a long, frustrating arrival, we got to the hotel at 11 PM, only to be told there was no food available. This crucial detail was never communicated beforehand, so we had to wait until 7 AM the next morning to eat. 3. Service Collapse – While service started off fine, it completely fell apart by the weekend, likely because of Valentine’s Day crowds. But for a “luxury” hotel, this is inexcusable. 4. Tiny Rooms – For a huge development in the middle of the desert, we were shocked at how small the rooms were. There’s no justification for this when you have unlimited land to work with. 5. Lackluster, Overpriced “Experiences” – The Temezcal was decent but way too expensive. The art walk was laughable—the guide knew almost nothing about the art. I would’ve gotten more insight from a quick Google search. 6. Disorganized Communication – They create an itinerary for you but don’t even follow it themselves. Every experience felt like a logistical mess, and you’re left scrambling for answers. 7. Transportation Scams (Again) – Even beyond the airport debacle, their local transportation was unreliable and outrageously overpriced. If you wanted to go anywhere outside their limited schedule, you had to pay $30 one way. 8. Food Safety Violation – I Got Sick – The restaurant, which is in the Michelin Guide, served pickles on a copper plate. Acidic foods react with copper, making it unsafe to eat—which I found out the hard way when I got sick after the meal. The fact that this happened at a place trying to position itself as a fine dining destination is beyond unacceptable. For the price of a true five-star resort, we were met with poor service, tiny rooms, overpriced experiences, and a blatant disregard for food safety. Paradero is all about the aesthetic, with none of the substance to back it up. Save your money and book literally anywhere else.