Del Mare Park

Where do I start ! This property is not ready to open yet . We arrived and unfortunately I paid with my card before checking out the room . 267 euros double room no breakfast ! As we enter the room you walk into a huge kitchenette ( well at least this is how booking .com described it ) infact is was lots of huge wooden cupboards every single one was empty . Only a fridge , kettle , 2 cups and 2 odd glasses . Bizarre ! On to the sitting room , huge balcony doors , open them up , there is no outside area , a two foot drop down and a man hole . October is hot , you sit outside , not in our room obviously . As we head up the stairs , there are wires sticking out of the walls in a few places . As I enter the toilet , the handle of the door is on the floor, the toilet holder off the wall and placed next to the sink , the mirror filthy and top of tiled unit covered in dust . The bedroom had lampshades and bulbs missing , the lampshades on the dressing table . By now I am fuming , it felt like they were not ready to open and I was just given an unfinished dirty room . Outside our room was plywood up as they were still building . I had seen enough , on my way back to reception we had an uneasy feeling , the apartment next door loud music and a gang inside , the veranda opposite , the men came out looking at us closing the balcony doors . There was no safe and we felt uneasy . I told the reception we were checking out , we went back to the room where he came to look at all the faults and assured me he would refund my money in three working days . This has never been refunded , nor have *********** refunded me . Both I have emailed with pictures and I have been ignored . So avoid this hotel , I also will not use *********** again , as there is no after care service , only a 53 euro voucher in my wallet to spend with *********** on my next booking ( I will not be using their crap service again ) . Very disappointing.