410-3, Shimo Maruya-cho, Sanjyo agaru, Kawaramachi dori, Nakagyo-ku, Nakagyo Ward, Kyoto City, Kyoto Prefecture, 604-8006, JapanDettagli hotel
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1 notte
Recensioni degli ospiti
4.4/5
Molto buono
195 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.6
Strutture e servizi4.2
Servizio4.3
Pulizia4.5
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Tutte le recensioni(195)
Recensioni positive(190)
Recensioni con foto/video(34)
Pulito e ordinato(41)
Soggiorno meraviglioso!(32)
Camere magnifiche(30)
Trasporti comodi(27)
Ottimo servizio(24)
Comodo per lo shopping(20)
Ottimo rapporto qualità-prezzo(16)
Vicino alla metro(8)
Recensioni negative(5)
Giulio Roncolato
Camera doppia con letti singoli
Soggiorno: mag 2024
Coppia
4 recensione
5.0/5
Eccezionale
Pubblicata: 15 giu 2024
Posizione strategica vicini a tutti i punti d’interesse. Stanza pulita e confortevole. Personale attento e gentile
Risposta dalla struttura: Thank you for taking the time to share your feedback with us! We are delighted to hear that you had a comfortable stay here. Your satisfaction is our first priority, and we are committed to continually improving our hospitality based on your valuable input. Thank you for choosing to stay with us once again!HOTEL GRAN Ms KYOTO
Li Hao
Camera doppia con letti singoli
Soggiorno: nov 2024
Famiglia
7 recensione
3.0/5
Pubblicata: 18 nov 2024
On Cold Airconditioning on 10 degrees celsius, switch to heater on 23 degrees celsius. Ridiculous.
Fan was given but was very dusty, the hair dryer was dusty as well.
Tried to upgrade another room under a different booking but gave us a cost more 20% expensive than booking another new room online.
Location was so so as the nearest train station is about 15mins walk with 3 traffic lights to cross.
Food availability - There are plenty food around
English Speaking Staff - only the "manager" speaks english and understands you fine otherwise it would be wise to have a translation app ready.
Traduci
Utente ospite
Camera singola
Soggiorno: dic 2024
Solo
7 recensione
4.5/5
Ottimo
Pubblicata: 5 dic 2024
This is a conveniently located hotel in Gion. Rooms are very small and noise isolation could be better. Unfortunately there was no place to store a bicycle overnight. Otherwise it is a good choice. I would stay there again
Traduci
Anton
Camera matrimoniale
Soggiorno: nov 2024
Coppia
4 recensione
5.0/5
Eccezionale
Pubblicata: 3 dic 2024
The hotel is located near city center, close to public transport and attractions. Room was clean. everything is good! Thank you.
Traduci
Yuki
Camera in Stile Giapponese con Piccolo Giardino
Soggiorno: giu 2024
Viaggio con amici
5 recensione
5.0/5
Eccezionale
Pubblicata: 17 giu 2024
Bus stop to visit arashimaya bamboo forest was just steps away. Good location
Traduci
Risposta dalla struttura: Thank you for taking the time to share your feedback with us! We are delighted to hear that you had a comfortable stay here. Your satisfaction is our first priority, and we are committed to continually improving our hospitality based on your valuable input. Thank you for choosing to stay with us once again!HOTEL GRAN Ms KYOTO
Nati Costa
Camera matrimoniale
Soggiorno: set 2024
Coppia
38 recensione
4.5/5
Ottimo
Pubblicata: 17 set 2024
Nice hotel very well located. The room is very small but same as most Japanese hotels. The light of the AC is too bright. Hard to get some sleep. Room is not too clean, not dirty, but we found some hair on towels. The staff is very kind and helpful and they give you ice cream for free. Nice gesture after a very hot day!
Traduci
Risposta dalla struttura: Thank you very much for your recent stay with us. We also sincerely appreciate your feedback.We deeply apologize that the size of the room did not meet your expectations. We aimed to minimize unnecessary items and provide free space, but we are truly sorry that it did not meet your needs. We also offer larger rooms, so please consider them for your next stay.Additionally, we apologize for the cleanliness issues you experienced. We will take this seriously and ensure that we pay more attention to this matter in the future.We are committed to providing heartfelt service and facilities to welcome our guests. We look forward to having the pleasure of serving you again when you visit Kyoto.Thank you once again.
_TX***yp
Camera King
Soggiorno: feb 2024
Solo
15 recensione
5.0/5
Eccezionale
Pubblicata: 6 feb 2024
Easy check-in and spacious room. The entrance is hidden in a side street. There offer omplimentary bottled water and universal travel adapters were available at reception.
Conveniently located above a SevenEleven as well as close to a Subway Station, Nishiki Market and a big road full of shops.
Traduci
Risposta dalla struttura: Thank you for taking the time to share your feedback with us! We are delighted to hear that you had a comfortable stay here. Your satisfaction is our first priority, and we are committed to continually improving our hospitality based on your valuable input. Thank you for choosing to stay with us once again!HOTEL GRAN Ms KYOTO
Utente anonimo
Camera matrimoniale
Soggiorno: mag 2024
Viaggio con amici
1 recensione
5.0/5
Eccezionale
Pubblicata: 11 mag 2024
Very impressive,good experience
Traduci
Risposta dalla struttura: We greatly appreciate the time you have taken to provide us with this valuable feedback. we are very glad that you had a pleasant time during your stay. We really hope to see you again in the future.
Utente ospite
Camera doppia con letti singoli
Soggiorno: lug 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 15 lug 2024
Very convienantly located with many shops around the hotel. The taxi stand and bus-stops are also right outside the hotel.
Hotel staff are very helpful assisting me to find a clinic that is open on a saturaday afternoon cause my daughter injured her eye cornear. Didn't get to note down the young lady's name who assisted me but would like to thank her for extending her help to us.
Tioletry amenities and bathrobe were provided at the lobby.
Overall a nice stay at the hotel and will consider this hotel in my next trip back.
Traduci
Risposta dalla struttura: Thank you for taking the time to share your feedback with us! We are delighted to hear that you had a comfortable stay here. We are delighted to hear your positive feedback, especially regarding our front desk team.Your satisfaction is our first priority, and we are committed to continually improving our hospitality based on your valuable input. Thank you for choosing to stay with us once again!HOTEL GRAN Ms KYOTO
Utente ospite
Camera King
Soggiorno: nov 2024
Lavoro
41 recensione
5.0/5
Eccezionale
Pubblicata: 6 dic 2024
Very convenient location, everything within walking distance.
Traduci
Takahashi
Camera matrimoniale
Soggiorno: giu 2024
Lavoro
2 recensione
4.0/5
Molto buono
Pubblicata: 15 giu 2024
Checked in/out smoothly. No skincare pouches, only green tea bags in the room.
Traduci
Risposta dalla struttura: Thank you very much for choosing to stay at our hotel.We regret to inform you that we do not have a skincare pouch available. However, we do sell a skincare set at the front desk. If you are interested, please do not hesitate to contact our front desk staff. We hope you enjoyed the green tea bags provided in your room. We look forward to welcoming you again in the future!Hotel Gran M's Kyoto
Utente anonimo
Camera Superior con Area Tatami
Soggiorno: apr 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 14 mag 2024
Enjoyed my stay and very easy to walk to convenient stores and eateries.
Traduci
Risposta dalla struttura: We greatly appreciate the time you have taken to provide us with this valuable feedback. we are very glad that you had a pleasant time during your stay. We really hope to see you again in the future.
Bianca
Camera Deluxe (2 letti, letto extra disponibile)
Soggiorno: mar 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 31 mar 2024
We forgot our belongings they sent it to us. Thank you
Traduci
Risposta dalla struttura: Thank you very much for staying in our hotel. We greatly appreciate that you posted a review. . We look forward to seeing you again in the near future.
G
Camera Superior con due letti singoli
Soggiorno: ott 2023
Famiglia
6 recensione
4.7/5
Fantastico
Pubblicata: 13 ott 2023
A wonderful hotel all around. Rooms were comfortable, though small like most Japanese hotel rooms, it still had a luxury feel to it. I especially loved the faucet/shower head controls. Very nice stay and unbeatable location!
Traduci
Risposta dalla struttura: Thank you very much for staying in our hotel. We greatly appreciate that you posted a review. We will help our guests to spend your time more comfortably and happily, and try to improve our skills and hospitality with best effort. We look forward to seeing you again in the near future.
ftb12
Camera matrimoniale
Soggiorno: ago 2023
Coppia
25 recensione
4.5/5
Ottimo
Pubblicata: 25 ago 2023
the room is just right for 2 people. the toilet bowl is quite old in style and I was shcoked when the water flushing quite loudly for unknown reasons when i was still using it. For hot water, it came out immediately and it was great!
Traduci
Risposta dalla struttura: Thank you very much for staying in our hotel. We greatly appreciate that you posted a review. We will help our guests to spend your time more comfortably and happily, and try to improve our skills and hospitality with best effort. We look forward to seeing you again in the near future.