Utente ospite
9 gennaio 2025
I recently stayed at Evoke Dholavira and had a pleasant experience overall. The property has beautiful landscaping and impressive architecture, creating an awesome atmosphere. Our room was on the first floor, adjacent to the reception, was spacious and comfortable. We liked the room, bathroom as well as the balcony, which offered a lovely view of the property. The location is slightly off, which may be inconvenient for some travelers. The staff is very professional and polite (though, few of them seem to be lacking a friendly smile :) it's okay though). However, I felt they could be more attentive to guests' needs. For instance, during my multi-day road trip, my car became quite dirty. When I asked the front desk about getting it cleaned, they politely declined, citing a lack of cleaning staff. I was completely ok with that - No issues. However, when I was checking out, I noticed another car being cleaned. A staff member also mentioned that they could have cleaned the exterior of my car, with water, if I had requested. This was a bit disappointing. Additionally, the front desk seemed to be managed by multiple staff (whoever was available out of 4-5 members) rather than dedicated personnel, which could have contributed to the oversight (not sure though). In summary, Evoke Dholavira offers a comfortable and pleasant stay with beautiful surroundings. With some improvements in staff's customer centric approach, it could provide an even better experience for guests. Still, it is one of THE best property in that area.
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