Utente ospite
11 giugno 2024
An awful experience here, we have booked a house with two beds and breakfast which is over HKD 2k per night. We have assigned House 16 and it is a nightmare.
1. Water in the bathroom was clogged and we need to wait for 10 minutes for action and another 20 minutes for fixing. Finally some dark stuff just like the size of a bowl of rice was found inbthe ditch.
2. Electricity was broken in one early morning before 6 am and nobody in the reception counter. I had kept knocking the door for a while and finally he fixed it with several trials.
3. The house is close to the main entrance of the hotel, next to a road and adjacent to the public onsen and toilets of the hotel, it is noisy and with bad smell.
4. The headboard is right next to the door of the public toilet and it is hard to have a peaceful sleep at night.
5. breakfast for day 1 and 2 is ok but for day 3, it is a nightmare. Breakfast has been late for 10 minutes and nobody escorted us to the designated table. Main dish is 2 pieces of ham with a little bit of sprouts and butter. Day 1 is dried fish with tofu and eggs, and day 2 is tofu hotpot with eel and egg. Such a big contrast.
6. There are 3 water taps in the house, 2 are almost broken and two basins are dirty.
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