Utente ospite
3 aprile 2024
Literally the best service I received in more than two weeks in India, going around to a handful of cities staying at hotels and Airbnbs that were all pretty nice. The food was truly fantastic (yes, even a hotel buffet!), and everyone from the front desk workers to the attentive servers in the restaurant to the door*** seemed to go above and beyond to help us out and make our stay pleasant. The building itself looks very unassuming from the chaotic street, but the soundproofing and views were great. When there was an issue with maintenance in my room and I asked to be moved, it was done within 5 minutes of my request. I would 1000% recommend this hotel to anybody staying in Varanasi. The only constructive criticism I have is that the in-room massage therapists need more training to match the service quality of the rest of the hotel staff. My friend and I both got massages, and his therapist took four phone calls during the massage. Mine took only one call, but spent half of the time watching videos on her phone while half-heartedly massaging me. She also asked me for a bottle of water from my fridge before starting the massage. Not really an issue to provide that to her, but unclear why she needed it, since she didn’t actually finish the water, and left it on the table when she left. The price was extremely affordable, but frankly, I’d happily pay more for a massage that was as good what the rest of the hotel provided.
Traduci