Hotel in zona Kunshan Economic Development Zone, Kunshan

we were disappointed see that the gym and apart facilities were out of service. This is one of the reasons we chose to stay at the hotel. On arrival we were greeted well by the lady but a man made our check in very uncomfortable, by him whispering and looking at us then laughing. Not very professional. The hotel was very clean and we were happy with our room. It was nice to have tea and coffee at the room but had no sugar which is unusual. The price is reasonable but not so much without the spa facilities.

Vieni con la famiglia per vedere la Coppa di Football Il centro olimpico di Risu, hotel, è molto vicino. Ci sono negozi intorno a loro e cibo di trasporto è molto conveniente! Il servizio di sorriso del personale durante tutto il ciclo, ogni dettaglio fa sentire caldo.La reception non è solo un'efficiente professionista, ma anche una risposta rapida al servizio di camera.La più sorprendente è l'esperienza di colazione, e la scelta di molti gusti è buona.La nuova apertura ha mostrato il tipo di maturità di un hotel a cinque stelle.

Experience at Crowne Plaza Kunshan: A Nearly Perfect Stay, Marred by a Strand of Hair I was initially looking forward to a perfect weekend at the Crowne Plaza Kunshan. The hotel's environment, facilities, and services all met my expectations, but a small incident during breakfast slightly tarnished the experience. Pros: Prime Location:The hotel is situated in the heart of Kunshan Development Zone, offering convenient transportation and a variety of shopping and dining options nearby. Spacious and Comfortable Rooms:I stayed in a deluxe king room, which was spacious, modernly decorated, and equipped with comfortable bedding and complete amenities. - Warm and Attentive Service:From check-in to check-out, the hotel staff were always smiling and provided warm, attentive service, making me feel at home. - Diverse Breakfast Options:** The hotel offers a wide variety of breakfast options, including both Chinese and Western dishes, all of which were tasty. Cons: Breakfast Service Needs Improvement:During breakfast, I found a strand of hair in my soy milk, which made me very uncomfortable. I immediately reported the issue to the restaurant staff, but unfortunately, the chef did not respond or offer to replace the soy milk or provide any other compensation. This handling of the situation left me very disappointed and affected my dining experience. Summary: Overall, the Crowne Plaza Kunshan is a good hotel with commendable environment, facilities, and services. However, the breakfast service needs improvement. I hope the hotel can pay more attention to guest feedback and promptly enhance service quality. **Rating: **Environment:5/5 **Facilities:5/5 **Service:4/5 **Dining:3.5/5 **Overall Rating:4.5/5 Suggestions: The hotel should strengthen hygiene management in the breakfast restaurant to ensure food safety. Restaurant staff should receive more training on service awareness to promptly address guest complaints and suggestions. The hotel could also establish a more comprehensive guest feedback mechanism to continuously collect and address guest opinions, thereby improving service quality. I hope the Crowne Plaza Kunshan continues to improve and provides an even more perfect stay for its guests.

The hotel was okay. For the price, it was a reasonable hotel. The towels and floor were a little dirty or just seemed dated, but they did offer disposable towels for purchase 15rmb a piece. The image is of a nice restaurant about a 9 minute walk away.

住了一晚，酒店整體還不錯。 【交通】：附近有軌道交通11號線金浦大橋東站和順帆北路站，距離酒店約1.4公里，交通還是比較方便。 【環境】: 1.酒店室內環境可以，各類設施還比較新。 2.房間打掃的很乾凈，沒有發現沒有打掃乾淨的情況。 3.床品柔軟舒適，各類備品齊全。 4.早飯在2樓，7：00-9：00 如果你來遊玩，可以考慮入住這家酒店！

房間挺大的，分兩邊，乾濕分離，方便！ 衞生：很乾凈 早餐豐富，雞湯麪、紅燒牛肉麪、餛飩等都可以現煮 服務：我們很晚才到的，入住體驗不錯。第二天退房的時候，店員看有小朋友，還送了鳳梨酥和牛奶（鳳梨酥🍍很好吃！）

房間不錯，設施都比較齊全，衞生也很好。服務也很好，清潔的阿姨看我們喝水量比較大還給我們放了好幾瓶水在房間。酒店地點離地鐵站很近，交通也挺方便的。

L'ambiente è buono; una buona esperienza di soggiorno, molto soddisfatto di scegliere questo hotel.Il servizio della ricetta è entusiasta e il soggiorno è anche un piacere; molto caldo; deve essere lodato; la stanza è pulita, il letto è comodo; deve mangiare gratis la sera, con salse e panini; La colazione è anche molto ricca, mangia un fiore e beve qualche tazza di tè.Molto bene.Molto bene.

L'esperienza di soggiorno è molto buona, la stanza è pulita e igienica, il rapporto prezzo è molto buono, la colazione è buona, il parcheggio è conveniente intorno, il servizio di campanella della signorina Reception è molto buono, ci tornerà di nuovo.

我預訂的是大床房，價格相對來説是性價比比較高的，早上11點多就入住了，算是提前入住，前台還按照我的喜好安排了一間有落地窗的房間，不得不提一嘴華住的自助辦理機器是真的很方便，衹要帶了身份證，一刷就可以自己辦入住，點外賣還不用自己下去拿，機器人會送到房間，因為感冒了，晚上有點發燒，找前台要了些酒精棉片降温，前台非常迅速的送了好多上來，點贊👍服務特別好，衞生也做得很乾凈，前台帥氣的小哥哥和漂亮的小姐姐每次遇到我都會很親切的打招呼，樓道里遇到打掃的阿姨也會主動詢問需不需要補東西，賓至如歸，以後會常來也會介紹給朋友這家店。