Utente ospite
10 giugno 2024
Wanted a special place for some relaxing time together. Do not want to try the usual hotel in the city. After going through the photos, decided to give it a try. And voila….. absolutely no regrets choosing this hotel. The service provided was top notch, the staff are friendly, courteous and prompt. Housekeeping staff always clean up the villa to a level which I had no way to complain. Always willing to go the extra miles in providing personal services to the guests. The Villa I booked had a private hot spring and a huge garden which had the best view in my opinion. Every evening, we are able to watch the sunset in our private garden. It was really out of this world, couples must definitely try it. Everyday the hotel will provide a fruit basket and top up the bar counter with drinks and snacks at no costs. The ever-friendly staff (Miss Lee) even told me to let her know if there are any fruits I would like, she would arrange to fill it up in the fruit basket. She even check with me a few times if there are anything she could do to improve the stay with the hotel. Kudos to the management team for instilling this high service standard. Miss Lee even contacted me after I check out to ask for my feedback. Keep up the wonderful work. I will definitely be back. For this trip is filled with so much wonderful memories. Thanks to the team.
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